Family Care Licensor

Relevant previous experience will be taken into consideration. Our organization values pay equity, and hiring at the maximum of the pay range is not typical.

Pay

The 2026 salary range for this position is $29.45 to $44.17 per hour depending on experience.

Benefits

• Medical, dental, vision, and life insurance
• Paid holiday, sick leave, and vacation
• Pension plan

About the Role

Under the direction of a unit supervisor in the Health and Human Services division, this position performs professional services involved in the assessment, evaluation, planning, and implementation of human service plans to assist clients in assigned program areas. This position may be safety-sensitive, depending on assigned duties and responsibilities.

Responsibilities

• Performs client screening and intake functions and activities for the division or program area.
• Conducts a variety of activities, tasks, and functions associated with treatment planning, evaluation, and assessment.
• Implements and provides professional social/human services to clients, their families, and/or the community.
• Performs all case management requirements, documentation, and monitoring to meet mandates, document services, and meet client needs.
• Performs community relations, public relations, and outreach services in assigned program areas.
• Collaborates with other professionals, providers, therapists, health professionals, internal departments, law enforcement, community, or governmental agencies to coordinate resources and meet client needs.
• Links clients to services and connects families to resources; may aid in a crisis as needed.
• Attends weekly unit meetings and quarterly staff meetings.
• Performs public speaking as assigned.
• Attends appropriate training and conferences.
• Represents the agency at meetings with other human service resources.

Requirements

• BA or BS in Social Work, Psychology, Sociology, or related area.
• Minimum of 2 years of previous experience in human/social services, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Valid driver’s license and ability to maintain such license and proof of insurance.
• Must successfully complete and maintain eligibility to provide direct care to clients in accordance with Minnesota Statutes 245C.03.

Skills

• Knowledge of fundamental principles, techniques, and trends in human services (e.g., family systems/dynamics, child development, aging process, individual/family therapy, counseling, crisis intervention, adoption issues, chemical dependency, abuse, neglect, family violence, and caregiving dynamics).
• Ability to function within a government structure and follow local, state, and/or federal regulations, rules, policies, and procedures pertaining to program assignments.
• Knowledge of how families, communities, and systems function and interact.
• Ability to use interview, assessment, counseling, and evaluation tools in areas of specialty.
• Knowledge of and ability to comply with record-keeping requirements and county administrative policies and procedures.
• Understanding of professional ethics, boundaries, and legal responsibilities.
• Flexibility in scheduling to meet client needs outside typical business hours and ability to respond to client crisis situations, possibly in-person, after business hours if requested or scheduled for on-call.
• Ability to prepare numerical, assessment, narrative management reports, and/or client records/files.
• Ability to establish and maintain effective working relationships with supervisors, providers, program participants, representatives of other governmental agencies, and other professionals in the field.
• Ability to investigate, interview, and gather information and documentation needed for assessments and evaluations concerning client emotional/physical needs, issues, and concerns.
• Ability to train, instruct, and coordinate the delivery of parenting, daily living, and/or personal financial developmental skills.
• Ability to assess and develop individual service/case plans for clients.
• Ability to apply judgment, discretion, and decision-making in developing strategies and plans to assist client needs within relevant requirements, regulations, rules, and policies.
• Ability to conduct court studies, prepare court documents, and testify in court concerning actions, findings, and recommendations.
• Ability to conduct public relations and public information activities to inform, recruit, and support county programs and services.
• Ability to document and maintain required case management activities, case notes, time reporting, and other requirements within established deadlines.
• Ability to work with and collaborate with other professionals, providers, and team members in delivering social/human services.
• Ability to interview, assess, counsel, evaluate, and coordinate services for clients.

Working Conditions

• Work is performed primarily in a standard office setting.
• Frequent travel within the county and possibly surrounding counties to perform case management responsibilities, including client locations, agencies, or provider locations.
• May involve exposure to poor housing/housekeeping conditions or unpleasant human interactions (e.g., hostile, violent, angry, uncooperative clients, or clients with substance abuse/emotional/mental health/co-occurring conditions).
• Fast-paced environment with punctual time schedules due to the nature of the information handled.

Physical Requirements

• Sit or stand at a desk for extended periods of time.
• Hear and speak to communicate effectively.
• Visual acuity and manual dexterity.
• Perform manual tasks, including reaching, standing, walking, kneeling, grasping, and repetitive motions.
• Lift and carry up to 25 pounds.

Equipment Used

• Computers
• Telephones
• Various types of office equipment

Family Child Care Licensing Addendum

This addendum outlines specialized duties, knowledge, and responsibilities for employees assigned to Family Child Care Licensing, supplementing the general job description.

Responsibilities

• Conduct licensing inspections of family child care homes to evaluate compliance with applicable statutes, rules, and county policies.
• Complete pre-license and annual licensing studies, including interviews, home assessments, environmental health reviews, and documentation verification.
• Investigate alleged licensing violations, complaints, maltreatment reports, and noncompliance issues; gather statements; review evidence; and collaborate with law enforcement, child protection, county attorney, and Department of Children, Youth, and Families (DCYF) as required.
• Investigate reports of unlicensed care; gather information, review evidence; and collaborate with law enforcement, child protection, county attorney, and DCYF as required.
• Prepare detailed written reports, correction orders, variance recommendations, licensing action referrals, and other regulatory documents consistent with state requirements.
• Provide technical assistance and consultation to providers regarding licensing standards, health and safety practices, emergency preparedness, child development, and program management.
• Maintain accurate and timely documentation in county and state systems, including DCYF Electronic Licensing Inspection Checklist Information (ELICI) System, DCYF ELMS (Electronic Licensing Management System), and NetStudy Background Study System.
• Participate in state and county audits, reviews, and quality assurance activities.
• Collaborate with community partners, public health, child protection, and other county units.
• Attend required training related to licensing, health and safety, maltreatment, rule implementation, and legal updates.
• Represent the county professionally during provider meetings, appeal hearings, and DCYF-directed actions.

Skills

• Knowledge of Minnesota licensing statutes, Rule 2, DCYF policies, and related legal requirements.
• Ability to conduct investigations, interviews, and write clear, factual reports.
• Ability to interpret licensing regulations and apply them consistently.
• Understanding of child development, health and safety standards, and provider practices.
• Ability to manage conflict and work with providers in stressful situations.
• Ability to identify needs, provide services, monitor progress, and resolve problems.

Working Conditions

• Regular travel to provider homes/programs.
• Exposure to varied environmental conditions and potentially resistant or upset individuals.
• Requires maintaining confidentiality and handling sensitive data securely.