Family Care Coordinator - ECLIPSE

Intensive case management for children and families enrolled in the program, including classroom support, home visits, recruitment, enrollment, screenings, care planning, parent coaching, and connecting families with resources and services.

Responsibilities

• Facilitate enrollment into the program with caregivers and child.
• Observe parent-child interaction during intake and in the classroom.
• Complete enrollment paperwork including designated screening forms.
• Collaborate with transportation and classroom staff.
• Provide ongoing case management and manage a caseload of children and families.
• Conduct home visits with parents of enrolled children at least monthly to address family needs, positive parenting skills, and behavior planning consistent with the classroom and Family Care Plan.
• Coach caregivers on responsive parenting, child development, and social-emotional learning.
• Maintain consistent communication with families to monitor progress and provide ongoing support.
• Monitor family’s need for transportation and communicate with transportation liaison; document in child record.
• Support implementation of individualized behavior support strategies within classroom and home settings.
• Provide classroom observations and support; follow up with classroom staff regarding interventions, children’s progress or concerns, and family needs.
• Make referrals to community services whenever necessary.
• Maintain a caseload of 15-20 families.
• Arrange multidisciplinary (MDT) meetings with parents, sources of referrals, and allied service providers to establish a care plan for the child.
• Attend MDT meetings every 90 days to review the care plan including progress and new or ongoing needs.
• Ensure informal supports, schools, and allied services providers are included in the MDT.
• Complete all documentation according to agency policy and as required by the contract:
  • Document all home visits, community meetings, MDT meetings, and other contacts on calendar daily.
  • Complete documentation within 48 hours of scheduled visits.
  • Keep ELMS/Documentation tracker updated, as required.
  • Attend and plan for transition meetings in conjunction with Mental Health Consultant upon families’ approach and exit from ECLIPSE.
  • Document all phone calls, case notes, contacts with allied service providers, and other treatment information in the electronic record according to ECLIPSE policies and procedures.
• Maintain communication with assigned social workers and referral sources regarding progress and concerns.
• Follow up with classroom staff to ensure objective assessments are completed and scored on time.
• Meet productivity standards of 50% of time in direct face-to-face services including home visits, multidisciplinary team meetings, case management, classroom observations, etc.
• Maintain confidentiality according to HIPAA and FERPA in all aspects of the program.
• Actively participate in team operations and supervision:
  • Communicate directly with supervisor for any questions or concerns regarding program design/implementation, job requirements, behavior interventions, training, or general program needs.
  • Attend and participate in staff meetings, trainings, and individual and group supervision.
  • Staff cases that require team coordination or therapeutic input with Mental Health Consultant and/or Program Manager, as needed.
  • Organize and participate in family events, support groups, and parent meetings.
• Perform other duties as assigned.

Requirements

The following requirements are normally expected for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Regularly requires standing, walking, bending, lifting, or performing other work requiring medium physical exertion, talking, hearing, and adequate vision (60% of the time).
• Approximately 40% of the time may include lifting and carrying children, moving quickly around the room, and sitting on the floor or in small chairs with the group.

Non-physical Requirements

• Bachelor’s degree in education, human development, family support, social work, psychology, or a related human service field.
• 2 years’ experience working with caregivers and at-risk children preferred.
• Bilingual/Biliterate in English & Spanish required.
• Strong behavioral management skills.
• Good verbal and written communication skills.
• Knowledge of child abuse and neglect issues, home visiting, parenting skills training, mental health, and community resources.
• Ability to work independently and as a team member.
• Ability to represent the agency professionally within the community.
• Ability to work collaboratively with referral sources and team members.
• Basic computer proficiency.
• Registered Agency Affiliated Counselor credential.
• Willing to obtain endorsement through Center for Early Relational Health as Infant Family Associate or Early Childhood Family Associate, or higher.
• Complete Mandated Reporter training upon hire.
• First Aid/CPR, Bloodborne Pathogens, and HIV training upon hire.
• Valid driver’s license and minimum required liability insurance for WA State.
• Must be deemed insurable as determined by Catholic Charities’ liability insurance provider.
• Employment conditional upon being cleared by criminal background check and fingerprinting when required.

Schedule

Monday-Friday, 8:00am - 5:00pm.

Pay

$25.00 - $29.00 per hour, depending on experience.

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year.
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities.
• Retirement 403(b) Plan:
  • Employee contributions commence upon employment.
  • Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment.
• Basic Life Insurance paid 100% by Catholic Charities.
• Flexible Spending Account eligibility following 6 months of employment.
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment.
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long-term disability, accident, and ID theft.
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools.
• Annual longevity awards begin at 5 years of employment.