FAMILY CARE COORDINATION ASSISTANT DIRECTOR

The Goals

The goals of the Health Services Office at the Department of Social Services (DSS) are to improve the health and well-being of New Yorkers experiencing homelessness, reduce morbidity and mortality, thereby increasing their chances of succeeding in permanent housing and independent living, and improving access to care and health outcomes for low-income and vulnerable populations.

About the Role

The Assistant Directors will function as a Family Care Coordination Assistant Director to develop, implement, monitor and evaluate the Family Care Coordination Program, as well as supervise program staff. Their functions are interchangeable.

Responsibilities

• Direct program development and research in the field of family with children health among people experiencing homelessness, by evaluating relevant research literature, selecting appropriate quantitative and qualitative research methods, and analyzing findings to evaluate and improve programs.
• Develop and train subordinate staff to use program standards, practice tools, training materials, and data collection instruments. Monitor and Evaluate job performance using standard performance metrics.
• Conduct program evaluation and uses findings to develop original ideas and new approaches to problems, by critically reviewing agency practices, identifying problems and designing innovative strategies to improve outcomes.
• Design and manage data informed quality improvement initiatives by developing performance metrics, documentation, and monitoring tools and dashboards; review and analyze data to prompt performance improvement.
• Monitor data obtained from social scientific research investigations, by analyzing reports and trends to determine that findings are based on valid reliable social research methods and prepares and presents regular reports on findings to agency leadership.
• Lead collaborations and workgroups with external agencies, including but not limited to other City agencies (e.g., ACS, HRA, DOHMH, H&H), State agencies (e.g., SDOH, SOMH, OASAS, OPWDD), community health, mental health, and managed care organizations around child mental health services at DHS.

Qualifications

• For Assignment Level I (only physical, biological and environmental sciences and public health): A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
• To be appointed to Assignment Level II and above, candidates must have:
• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization;
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization;
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above.

Preferred Skills

• Clinical supervision experience appropriate to support LMSW to LCSW accreditation (SIFI)
• Advanced knowledge of NYC health services for children and families
• Experience working with homeless, unstably housed, or underserved populations
• Experience in health service program development, management, monitoring, reporting and evaluation
• Not less than two years of management/supervisory experience in health, mental health, substance use and/or social services provider setting
• Strong leadership and staff performance management skills
• Advanced proficiency in Microsoft Office, project management software, and health service databases with reporting systems (EMR, case management)
• Excellent verbal, written and interpersonal skills

Pay

$104,000 - $124,000 annually

Schedule

M-F, 9:00AM - 5:00PM

Benefits

Includes Public Service Loan Forgiveness, New York City residency requirement within 90 days of appointment, and the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Application Instructions

Visit the U.S. Department of Education's website at https://studentaid.gov/pslf/ for information about Public Service Loan Forgiveness.

Contact Information

For additional information, please contact the agency representative at the time of interview.