Family and Youth Behavioral Health Program Manager

About the role

The Family and Youth Program Manager oversees the daily operations of the Family and Youth Behavioral Health Program, an outpatient mental health and chemical dependency treatment facility. This role provides clinical supervision for both the Substance Use Disorder (SUD) and Mental Health (MH) teams, and requires prior residential treatment experience, as it includes supervisory responsibilities for the Sacred House girls' youth residential home.

Responsibilities

• Develops and implements culturally relevant treatment services for Native American youth and families, and ensures the program meets the needs of the Muckleshoot community
• Identifies staffing needs and oversees recruitment and development for mental health and chemical dependency positions within the program
• Trains, monitors, and evaluates the daily performance of professional and non-professional staff. Provides appropriate feedback and documentation
• Provides clinical supervision for both the SUD and MH teams, ensuring collaborative and effective treatment approaches across disciplines
• Serves as the primary supervisor for the Youth Mental Health Therapists and SUD counselors
• Follows appropriate disciplinary procedures for staff and completes performance evaluations and necessary documentation
• Assesses the needs of the Muckleshoot community to develop effective treatment modalities and trains staff in culturally relevant and evidence-based practices
• Develops and enforces policies and procedures for both outpatient and residential treatment services, ensuring adherence to local, state, and federal regulations
• Provides a full spectrum of counseling services to Native American youth and families, including individual, family, group, and prevention interventions
• Maintains HIPAA compliance and monitors staff compliance with HIPAA regulations as they pertain to behavioral health services
• Facilitates clinical and team meetings to ensure a comprehensive and collaborative approach to client care, including participation in clinical case management
• Develops and implements crisis response protocols for the Family and Youth Behavioral Health Program, both outpatient and residential
• Refers patients/clients to other appropriate treatment resources in the community (e.g., substance abuse treatment, CPS, medical, psychiatry)
• Reports suspected abuse to appropriate agencies (e.g., APS, CPS, law enforcement)
• Reviews and performs intake and diagnostic assessments of potential clients for both MH and SUD services
• Ensures all treatment methods, including direct services and follow-ups, are documented accurately

Requirements

• Master’s degree in social work, psychology, or a related behavioral science discipline from an accredited college or university
• Minimum of four (4) years of direct clinical experience
• At least three (3) years of supervisory/management experience in the behavioral health field
• Must be fully licensed as both a Mental Health Professional (LMHC, LICSW, LMFT, or Clinical Psychologist) and a Substance Use Disorder Professional (SUDP) in the State of Washington
• Prior experience in residential treatment settings is required, as this role involves oversight of the girls' youth residential home

Qualifications

• Knowledge of co-occurring disorders, trauma symptoms, intergenerational trauma, and evidenced based treatments
• Knowledge of the Code of ethics, Confidentiality and privacy principles, and HIPAA laws/regulations with regard to protected health information (PHI)
• Knowledge of childhood development, youth treatment, family therapy interventions, wrap-around services, and residential treatment
• Knowledge of applicable laws and regulations governing chemical dependency and mental health treatment in Washington State
• Knowledge of supervision and management models
• Knowledge of Native American culture and how culture pertains to treatment

Skills

• Leadership through coaching, mentoring, and providing feedback to direct reports
• Developing and writing policies and procedures for social service and/or medical facilities
• Communicating in both oral and written forms
• Mediation and conflict resolution techniques
• Evaluating clinical documentation including assessments, progress notes, treatment plans, crisis plans, screening tools, and all other required paperwork within the behavioral health field
• Utilizing computers for developing documents, recording data, researching, and communicating with staff
• Giving oral presentations effectively and facilitating various meetings
• Providing clinical consultations for staff