Family and Child Case Manager

About the role

As a Family and Child Case Manager (Family-Centered Services Specialist), you’ll support families in their own homes—helping them build stronger relationships, develop parenting skills, and overcome challenges. Your guidance can keep families together and give children the foundation they deserve. At Boys Town, you’re joining a mission that has helped children and families thrive for over 100 years.

Pay & Schedule

• Starting pay: $20.50–$23.00 per hour
• Full-Time position
• Shifts include early mornings, evenings, weekends, and on-call hours
• Hiring bonus: $5,000

Benefits

• Reduced or no-cost medical visits at Boys Town locations
• Free mental health visits with in-network providers
• Generous 401(k) match (including Roth option)
• Tuition assistance and parenting resources
• Paid time off and flexible scheduling
• Low to zero-dollar co-pays on certain maintenance drugs through pharmacy benefits
• Professional development opportunities
• Mileage reimbursement for travel

Responsibilities

• Providing in-home support and teaching practical skills to strengthen families
• Connecting families with community resources such as schools, healthcare, and social services
• Offering crisis intervention and guidance when needed
• Building strong relationships with families and collaborating with professionals like teachers, doctors, and social workers
• Developing service plans, monitoring progress, and maintaining accurate documentation
• Serving as a role model reflecting the values and principles of the Boys Town mission

Requirements

• Minimum of two years of post-secondary education
• At least two years of experience working with children and families
• Valid driver’s license and reliable transportation
• Ability to work flexible hours, including evenings and weekends
• Bilingual skills are a plus

Additional Opportunities

• Certification as a Parenting Instructor
• Facilitation of family decision-making meetings
• Professional development and leadership pathways

Physical Requirements & Work Environment

Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental, and emotional) situations encountered on the job without compromising health and well-being. Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive to casual and leisurely, in both indoor and outdoor settings. While performing duties, the employee is subject to outside weather conditions and may be required to visit homes with substandard living conditions and domestic pets.

About Boys Town

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, the organization has grown from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. The addition of Boys Town National Research Hospital in 1977 expanded services into health care and research fields, offering even more career opportunities. Employees are the #1 supporters of Boys Town's mission to make the world a better place for children, families, patients, and communities. Working at Boys Town is more than just a job—it is a way of life.