Family and Child Case Manager

As a Family and Child Case Manager (Family‑Centered Services Specialist) in Sioux City, IA, you’ll provide in‑home support to help families strengthen relationships, build parenting skills, and overcome challenges—keeping families together and giving children a stable foundation.

Pay & Schedule

• Starting pay: $20.50–$23.00 per hour
• Full‑time position
• Shifts include early mornings, evenings, weekends, and on‑call hours
• Hiring bonus: $5,000

Benefits

• Reduced or no‑cost medical visits at Boys Town locations
• Free mental health visits with in‑network providers
• Generous 401(k) match (traditional and Roth)
• Tuition assistance and parenting resources
• Paid time off and flexible scheduling
• Mileage reimbursement for travel
• Low to zero‑dollar co‑pays on certain maintenance drugs through pharmacy benefits

Responsibilities

• Provide in‑home support and teach practical skills to strengthen families
• Connect families with community resources such as schools, healthcare, and social services
• Offer crisis intervention and guidance when needed
• Build strong relationships with families and collaborate with professionals (teachers, doctors, social workers)
• Develop service plans, monitor progress, and maintain accurate documentation

Requirements

• Minimum of two years of post‑secondary education
• At least two years of experience working with children and families
• Valid driver’s license and reliable transportation
• Ability to work flexible hours, including evenings and weekends
• Bilingual skills are a plus

Additional Opportunities

• Certification as a Parenting Instructor
• Facilitation of family decision‑making meetings
• Professional development and leadership pathways

Physical Requirements & Work Environment

Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental, and emotional) situations without compromising health and well‑being of self, fellow employees, youth, or families. Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive to casual and leisurely, in both indoor and outdoor settings. Exposure to outside weather conditions and visits to homes with substandard living conditions and domestic pets may be required.

About Boys Town

Boys Town has been changing the way America cares for children and families since 1917. From a small boardinghouse in Omaha, Nebraska, it has grown into one of the largest national child and family care organizations, with the addition of Boys Town National Research Hospital in 1977 expanding services into health care and research. Employees are the #1 supporters of the mission to make the world a better place for children, families, patients, and communities. A unique feature for employees and dependents enrolled in medical benefits is reduced or no‑cost visits for services performed by a Boys Town provider at a Boys Town location. Working at Boys Town is more than a job—it’s a way of life.