Family Advocacy Program Assistant

Responsibilities

• Maintain government’s automated data collection systems, including FAPNet.
• Ensure accurate maltreatment data is entered into FAPNet.
• Provide administrative and computer support to Maltreatment Intervention, New Parent Support Program (NPSP), and Outreach components via FAPNet, and other software programs.
• Manage computer resources.
• Manage data to provide information regarding patient satisfaction, recidivism, and clinical outcome measures.
• Compile statistical data, prepare minutes, agendas, and notification letters in accordance with FAP Standards, and other written communication as requested by the Family Advocacy Officer (FAO).
• Assist in the research and evaluation program by administering data collection assessment instruments to individuals referred to the FAP.
• Process and score instruments initially and on a follow-up basis as specified by the FAO or Air Force FAP.
• Assist the FAO and FAIS in administering, scoring, and maintaining secondary prevention program measurement instruments in support of the Outreach Program.
• Work in collaboration with the prevention team to: Provide supportive services to NPSP clients under the oversight of the NPSP case manager. Accompany a Family Advocacy Nurse (FAN), Family Advocacy Treatment Manager (FATM), Family Advocacy Intervention Specialist (FAIS), and Family Advocacy Officer (FAO) to a home visit upon occasion. Assist the FAIS with scheduling and preparation for the Outreach Prevention Management Council (OPMC) and record and finalize OPMC minutes. Provide prevention services, briefings, educational presentations, and activities targeted to installation leadership, active duty and family members, community, and base agencies. Coordinate community prevention activities with the FAO and FAIS. Provide orientation and annual training to Squadron Commanders and First Sergeants as directed by the FAO.
• FAPA shall not provide Special Needs Identification and Assignment Coordination Services (formerly EFMP services), to include administrative support or relocation clearances.
• When a FAPA has direct contact with Family Advocacy maltreatment clients or clients with open NPSP records, a note will be made in the record within 72 hours of client contact and reviewed by a provider to determine if co-signature is required.
• FAPAs shall not conduct intake interviews with FAP clients.
• When a FAPA has contact with NPSP clients, a contact note shall be created in the ‘contact notes’ section in the NPSP module in FAPNet.

Qualifications

• Familiarity with data collection tools and assessment instruments used in family advocacy.
• Knowledge of confidentiality standards and ethical guidelines in handling sensitive client information.
• Awareness of military family dynamics and the unique challenges they face.
• Understanding of the roles of other FAP team members (e.g., FAO, FATM, FAIS) to ensure effective collaboration.
• Basic knowledge of psychosocial issues and maltreatment risk factors to support prevention services.
• Awareness of community outreach strategies and social marketing principles to promote prevention initiatives.
• Strong computer skills to support various program components and maintain digital resources.
• Ability to compile and organize statistical data, meeting minutes, and written communications.
• Effective collaboration skills to work with multidisciplinary teams and support prevention staff.
• Associate degree in Education or Teacher Certification Program, Social Behavior, Human Behavior, or Health Care.
• Experience in developing an education curriculum with learning objectives and outcomes.
• High proficiency in Microsoft Office and various database and software programs.
• Ability to obtain and maintain a government security clearance.