Family Advocacy Case Manager

About the role

JusticeWorks YouthCare is hiring a Family Advocacy Case Manager to support families as they navigate social service and legal systems. In this role, you will serve as a primary point of contact for families, assess needs, connect them with critical community resources, and provide ongoing advocacy and support.

Responsibilities

• Provide crisis intervention, case management, and advocacy for families navigating social service and legal systems
• Connect families with community resources such as housing, financial assistance, healthcare, and counseling
• Maintain accurate documentation and meet program requirements
• Transport clients using your personal vehicle as necessary
• Monitor family progress, provide ongoing support, and adjust service plans as needed

Requirements

• Masters Degree required
• Valid driver’s license, auto insurance, and reliable access to a vehicle
• Ability to pass all required background clearances
• Ability to pass pre-employment, post-offer drug screening
• Willingness to work non-traditional hours, including evenings and weekends

Qualifications

• Experience working with families in social service and legal systems
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of local community resources and agencies

Skills

• Crisis intervention skills
• Case management and advocacy experience
• Community resource coordination
• Effective communication and relationship-building skills

Benefits

• Medical, dental, vision insurance, and wellness program
• 401(k) with company match
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Tuition reimbursement
• Paid holidays and paid time off
• Employee referral bonus
• Clearance reimbursement and renewal

Pay

$60,000 - $65,000

Schedule

Full-time with some evenings/weekends