Fall 2026: Social Sharks Community Manager Co-op, Social Media & Online Engagement (July to December)

About the role

As a Social Sharks Community Manager Co-op, Social Media & Online Engagement, you will be the primary liaison between our brand and our community of customers, followers, and enthusiasts. You will be responsible for nurturing relationships, facilitating discussions, and fostering a positive and supportive environment within our online communities.

Responsibilities

- Implement a community engagement strategy to grow and nurture our online communities across various platforms, including but not limited to social media, forums, and online groups. - Actively monitor and respond to community feedback, inquiries, and discussions in a timely and professional manner, representing our brand voice and values. - Cultivate and maintain relationships with community members, influencers, and brand advocates to foster loyalty and advocacy. - Create and curate engaging content, including posts, polls, contests, and events, to stimulate interaction and participation within the community. - Collaborate with cross-functional teams, including marketing, customer support, and product development, to gather insights and feedback from the community and advocate for their needs and preferences. - Identify and leverage opportunities for user-generated content, testimonials, and case studies to showcase the value and impact of our products or services. - Monitor community trends, sentiment, and engagement metrics to measure the effectiveness of community initiatives and inform future strategies.

Attributes & Skills

- Education: Current student in their third year or beyond of a bachelor's program, currently enrolled in a master’s program, or has graduated within the past year. - Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences and adapt to various communication styles. - Strong interpersonal skills and the ability to empathize with community members, address concerns, and resolve conflicts diplomatically. - Proficiency in social media management and analytics tools. - Creative thinking and problem-solving abilities, with a proactive and results-driven mindset. - Passion for our brand and industry, with a genuine interest in building relationships and fostering community engagement. - Ability to work independently and collaboratively in a fast-paced, dynamic environment. - Embodies SharkNinja's success drivers: - Rarely Satisfied – Adopt a “no delays” mentality in delivering against market needs/timing - Progress over Perfection - Make quick, daily progress and continuously adapts to achieve results rather than requiring perfect planning - Details Make the Difference - Can coordinate timelines & deliverables to ensure accuracy and consistency across all consumer-facing materials - Winning is a Team Sport - Ability to develop strong cross-functional relationships - Communicate for Impact - Strong communication skills - ability to deliver effective presentations to all levels of management

Salary and Other Compensation

The hourly salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Company Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account (HSA) with company contribution, sick time, company holidays, employee product discount, product testing opportunities, referral bonuses, and more.