Failure Analysis Manager, Product Integrity, Failure Analysis

About the role

The Failure Analysis Manager leads a team that investigates hardware failures and ensures they don't recur. The team uses fault isolation, physical analysis, and accelerated stress testing to improve product design.

Responsibilities

• Owns root cause failure analysis and reliability testing outcomes across Amazon’s hardware portfolio
• Set technical strategy for the team, identifying capability gaps and defining the roadmap for scaling lab capacity
• Drive cross-functional problem solving that translates failure insights into design, process, and manufacturing changes
• Serve as the primary escalation point for critical hardware quality issues, delivering clear risk assessments and corrective action plans to senior leadership
• Cultivate partnerships with engineering, supply chain, and program teams to position the lab as an indispensable resource across the product lifecycle
• Build and develop a high-performing team: recruit top talent, provide technical mentorship, and create growth paths for engineers with diverse science and engineering backgrounds

Qualifications

• 7+ years of new hardware products development experience
• Master's degree or equivalent in mechanical engineering, electrical engineering, material science, physics or equivalent
• Proven leadership experience scaling technical teams and root cause FA capabilities in high-reliability industries
• Strong hands-on capability with established depth across component, board, and system failure domains, and a track record of influencing hardware design decisions at the portfolio level
• Extensive experience resolving critical, systemic quality issues across high-performance hardware programs using structured problem-solving methodologies
• Able to operate in fast-paced, ambiguous environments, manage competing priorities under tight deadlines, and redirect efforts as business needs evolve
• Excellent verbal and written communication skills

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.