Faculty, Mental Health Clinical Care Counselor

About the role

The Faculty, Mental Health Clinical Care Counselor provides direct clinical services, intensive case management, and care coordination for students experiencing mental health, psychological, and developmental challenges. This position supports students in accessing appropriate campus and community‑based services through assessment, referral, care management, response, and transition care while collaborating with mental health counselors, campus partners, and community providers to promote student well‑being and continuity of care.

Responsibilities

• Manage assigned counseling caseload, including referrals from internal and external partners.
• Oversee coordination of care addressing the full range of counseling needs, including crisis intervention or stabilization in high‑risk situations.
• Participate in a Mental Health Counseling team that develops and implements outreach prevention programs for ACC students on critical college mental health topics.
• Maintain current, accurate, and timely clinical documentation in accordance with state/federal law, professional ethics, and district counseling protocols.
• Provide short‑term individual and group counseling via scheduled appointments and walk‑in coverage.
• Conduct mental health assessments and screenings (suicide risk, drug/alcohol, threat/risk, etc.) using evidence‑based practices.
• Exercise clinical judgement in urgent referral situations and make appropriate recommendations regarding intake, referrals, triage, and interventions.
• Support campus crisis management by coordinating with ACC mental health officers, administrators, faculty, and staff.
• Provide professional consultation to faculty, staff, administrators, and students on student mental health concerns.
• Assist with referral coordination to clinical/psychiatric resources within ACC and external community providers.
• Review client records to determine progress, effectiveness, and appropriateness of interventions; assist with referrals to address service delivery obstacles.
• Deliver psychoeducational workshops, training, outreach, interactive seminars, videos, and classroom presentations (e.g., Mental Health First Aid, de‑escalation management) to faculty and staff.
• Attend and participate in regional/departmental meetings, case consultations, and staff development programs.
• Engage in continuing education and professional development activities related to counseling, including presentations at local, state, and national conferences.
• Assist in planning, implementation, and evaluation of compliance programming (DFSCA, Title IX VAWA, Campus SaVE, Clery Act, Suicide Prevention, Domestic/Dating/Sexual Violence programming).
• Support student persistence through wellness activities and campus/virtual partnerships.
• Assist with on‑site clinical training and supervision for graduate‑level practicum/internship students.
• Demonstrate proficiency using computer applications, online resources, and other technologies; provide technological support for the electronic health record (e.g., Titanium).
• Support data collection, reporting, and program evaluation efforts; work with student information systems, assessment tools, and service tracking platforms.
• Align services with institutional goals related to retention, persistence, and student success.
• Maintain regular office hours to assist students and improve retention and success.
• Recognize and reflect standards of civility and collegiality in all interactions.
• Comply with published college policies and procedures and meet professional standards for teaching in a community college.
• Work location: remote with on‑campus work as needed; subject to standing, walking, sitting, bending, reaching, kneeling, pushing, pulling; occasional lifting up to 20 lbs; evenings, weekends, and extended work days may be required.
• Work safely, follow safety rules, report unsafe conditions, and take prudent actions to prevent unsafe practices.

Requirements

• Master’s degree in Counseling, Psychology, or related behavioral sciences field from an accredited institution.
• Licensed in the State of Texas for: Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), or Licensed Psychologist (LP); must maintain licensure for continued employment.
• Maintain individual professional liability coverage.
• Valid Texas Driver’s License and reliable transportation for local Austin area travel.

Qualifications

• Minimum three (3) years of experience working in case management, student services, social services, or related support roles.
• Experience with case management or referral tracking systems, particularly Titanium or similar electronic health record systems.
• Experience in a higher education setting, particularly with multicultural and/or underserved student populations.

Skills

• Knowledge of and adherence to applicable professional ethics, board rules, federal, state, and local laws, regulatory codes, and procedures relevant to counseling operations, including telemental health.
• Knowledge of current counseling practices, theories, and research in college student services.
• Ability to manage counseling services and wellness programs covering prevention, intervention, counseling, and