Factory Quality Technician

About the role

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

Responsibilities

• Comply and execute the company Quality Policy on all required Good Manufacturing Practices (GMP), quality and food safety requirements.
• Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas to “ready to eat” quality standards are met.
• Escalate quality or food safety findings or incidents to management.
• Supports the compliance for FSSC 22000 while supporting continuous improvement for Quality metrics/Key Performance Indicators (KPI) in their area of responsibility.
• Supports quality Improvement initiatives (e.g. first time right, product defect reduction) within the factory.
• Manufacturing Support:
• Supports investigations and problem solving on improvement projects (e.g. product defect reduction, consumer complaints), helps to identify root cause, and helps to identify corrective actions and monitors for effectiveness.
• Front line support for operations, timely respond to issues on the factory floor, collect all pertinent information and escalate to QA team/supervision.
• Aseptically sample incoming ingredients and release, confirm specifications and COAs, conduct visual inspections for packaging and labeling according to the QMS (Quality Monitoring Scheme).
• Complete equipment inspections and pre-operational inspections to ensure sanitation requirements have been met.
• Place "Out of specification" material and/or product on quality hold physically and in SAP system. Communicate quality holds with supervisors and management.
• Calibrate and utilize lab equipment such as pH meter, moisture analyzers, scales, etc. in accordance to the ICP (internal control plan) and regulatory standards.
• Support the execution of GMPs throughout the manufacturing plant and follow safety rules and procedures.
• Record results for product sensory, HACCP (Hazard Analysis Critical Control Point) plan, SSOP (Sanitation Standard Operating Procedure), and CIP Titrations.
• Ensure all associates are adhering to Nestlé Quality Policy and standards, internal policies, and following GMPs.
• Support the line sampling and environmental monitoring program by taking micro swabs.
• Perform other duties as assigned.

Requirements and Minimum Education Level

• High School diploma or equivalent (e.g. GED)

Experience

• Prior to 1-3 years of manufacturing QA/QC and/or laboratory experience in food industry.
• Prior to 2 years of manufacturing experience.

Skills

• Good verbal and written communication skills.
• Strong attention to detail.
• Must be able to handle multiple assignments.
• Must be precise, accurate and well organized.
• Must be able to perform in a demanding, fast-paced environment.
• Good mathematical (basic statistical skills highly desired), problem-solving and analytical skills.
• Proficiency with computer systems, personal computers and spreadsheet software (Microsoft Office, etc.).

Leadership Competencies

• Understand the Business Environment: Takes action based on understanding of the customer and consumer needs; sees how personal contribution impacts the business.
• Practice What You Preach: Acts with the organization’s reputation (Quality) and best interest in mind; interacts with integrity and honesty.
• Results Focus: Shows a drive to meet or exceed ambitious performance objectives and quality standards; achieve business results and continually find sustainable improvements.
• Proactive Cooperation: Actively contributes ideas, energy and the desire to success as a team; influences without authority; works through disagreements without damaging relationships.

Pay Range

The approximate pay range for this position is $44,339 to $63,464 base annual salary. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position.