Factory Business Process Owner

About the role

Join a team that’s shaping the future of operational excellence at Hitachi Energy. In this role, you’ll champion process innovation across the full value chain—from quotation through warranty—while partnering with teams across our South Boston, VA facility and the broader North America Transformer Hub. You’ll be the connector who transforms business needs into streamlined, intuitive processes that empower people to work smarter. Your work will directly advance our continuous-improvement culture and support the evolution of digital workflows that scale globally. You’ll ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Responsibilities

• Map, analyze, and improve current and future business processes.
• Drive continuous improvement initiatives across factories and Hub functions.
• Lead and support projects, ensuring timelines and outcomes are met.
• Conduct user acceptance testing and validate system updates.
• Prioritize business requirements and document proposed enhancements.
• Troubleshoot operational issues and implement long-term solutions.
• Guide system maintenance and ensure data accuracy and user support.
• Create and maintain standard work packages and user guides.

Requirements

• Bachelor’s degree and minimum 5 years of manufacturing and process experience (or 10+ years of related experience).
• Experience in business, industrial engineering, mechanical engineering, or related fields.
• Strong project management, communication, and relationship-building skills.
• Proven ability to lead through change with adaptability and a collaborative mindset.
• Ability to travel domestically and internationally (10–20%).
• Experience with value stream mapping and ERP systems (SAP preferred).

About Us

• We empower our teams with learning, development, and long-term career growth opportunities.
• We embrace a culture of innovation, collaboration, and continuous improvement.
• We’re committed to advancing a sustainable energy future and enabling every team member to make a meaningful contribution.

Publication date: 2026-05-14