Facility Technician (Maintenance) - Embassy Suites Downtown GR
Suburban Inns · Grand Rapids, MI · 3 wk ago
On-siteManagement$18/hrFull-time
About the role
Embassy Suites Downtown is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!
Responsibilities
- Full-time position, working second shift with weekend availability required (Saturday-Sunday)
- Starting wage: $18/hour based on experience
- Maintain property grounds, public areas, and guest rooms
- Follow Suburban Inns' Core Values and brand standards, ensuring guests are 100% satisfied
- Perform property walk-arounds as needed, addressing all issues encountered
- Pick up trash, used towels, and report any safety or security issues
- Order necessary parts and supplies within budget, seeking approval for big-ticket items from the General Manager
- Record maintenance issues using Quore, documenting what needs to be done and completed tasks
- Control security by maintaining master keys and ensuring equipment is functioning properly
- Oversee daily water checks on swimming pool/spa and filtering system, cleaning the area
- Assist in checking fire protection systems and training personnel in their use
- Perform painting, touch-up painting, patching, and repairing drywall, replacing and repairing plumbing, and fixing/troubleshooting kitchen, laundry, boiler, and HVAC equipment
- Respond to guest complaints or issues promptly, adhering to Suburban Inns' and brand standards
- Assist with the ongoing preventative maintenance program
- Maintain open lines of communication between departments
- Drive company vehicles and/or operate heavy machinery
- Follow all Suburban Inns processes
- Exhibit regular and recurrent attendance records
Requirements
- Minimum of one-year job-related experience required
- Must have a good driving record
- Requires ability to interpret/extract information and/or perform arithmetic functions, basic computer knowledge, record keeping, or word processing, and good communication skills
- Hazcom Training, Lock-Out/Tag-Out (completed upon hire)
Benefits
- Hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full-time Team Members
- Flexible schedules
- Holiday Pay
- 8 hours of paid volunteer time per year
- Advancement and professional growth opportunities
- Monetary recognition program
- Monetary referral program
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)