Facility Technician II

About the Company

Since its founding in 1956, Williams-Sonoma has grown from a single store in Sonoma, CA into one of the largest home-furnishings retailers in the country, with beloved brands including Williams-Sonoma, Pottery Barn, and West Elm. Our Distribution Centers serve as vital connections between factories and our retail, online, and mail-order customers worldwide. The Supply Chain environment is dynamic and fast-paced, with a rapidly expanding network.

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are recognized for our continuous action and progress in sustainability, diversity, responsibility, and customer service. These honors reflect our people-first culture.

Our Supply Chain network includes:

• Over 4,000 full-time associates across the Supply Chain
• 14.5 million square feet of small parcel, personalization, furniture, and manufacturing space in the U.S.
• Large package/furniture distribution centers in Southern California, Northern California, Texas, Georgia, and New Jersey (9.2M sq. ft.), plus 1.2M sq. ft. of standalone final-mile furniture hubs
• Small package eCommerce distribution centers in Mississippi and Arizona (3.2M sq. ft.)
• Sutter Street Manufacturing upholstery factories in North Carolina and Mississippi, producing $900M–$1B in sales of upholstered furniture
• Transportation Department for ocean, air, trucking, and rail, with over 30 professionals in Memphis, TN
• 700 associates in sourcing offices across 10 countries in Asia and Europe

About the Role

The Facility Technician II ensures all facets of building maintenance are addressed by performing preventative and facilities maintenance, as well as meeting immediate maintenance needs. This position is located in Dania Beach, FL.

Responsibilities

• Monitor, maintain, and perform minor repairs, maintenance, and improvements
• Read, interpret, and implement work orders
• Use a CMMS (work order system)
• Communicate effectively verbally, in writing, and via email
• Apply strong interpersonal skills and a safety-minded approach
• Problem-solve, troubleshoot, and utilize resources to accomplish tasks
• Gather materials needed to complete repairs/work orders
• Accurately track and store the department’s inventory of spare parts, tools, and equipment
• Support continuous improvement within all departments
• Assess and resolve a wide array of maintenance issues on-site, including:
• Electrical knowledge and lighting (interior/exterior)
• Maintenance of rack and guard railing
• Plumbing, welding, and carpentry
• Understanding of pneumatic systems
• Perform preventative maintenance tasks using tools and equipment
• Assist other Maintenance Technicians in repairing and maintaining equipment
• Perform battery changes and preventive maintenance on batteries
• Perform other duties as assigned

Requirements

• High School Diploma or equivalent
• At least 5 years of experience in general maintenance/construction (e.g., roofing, carpentry, plumbing, electrical, building construction) or related trade/technical school equivalency
• Onsite and in-office role with flexibility in work hours and days (24/7 operation, including holidays)
• Ability to drive Powered Industrial Trucks (PID), including people movers and forklifts (WSI certification required)
• Knowledge of basic plumbing, electrical, painting, flooring repairs, drywall repairs, and carpentry
• Experience safely operating a wide array of hand and power tools
• Excellent customer service skills with the ability to work independently, flexibly, and self-reliantly
• Ability to perform under pressure with strong organizational and time management skills

Preferred Qualifications

• Commercial experience

Physical Requirements

• Ability to work at heights and in unusual positions
• Able to safely operate all hand tools
• Able to lift up to 75 pounds regularly
• Able to operate powered industrial equipment (e.g., forklifts, pallet-jacks, handcarts)
• Must tolerate exposure to heat, cold, noise, dust, and moving equipment, often in uncomfortable positions
• Dexterity in eye/hand coordination, feet (foot pedals), manual tasks (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation)
• Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours, and wet or uneven surfaces
• Occasionally exposed to repetitive motion tasks
• Moderate noise level in the work environment
• Comfortable walking/standing 100% of the day

Benefits

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Legal and Identity Protection Plans and Pet Insurance

For more information on benefits, visit MyWSIBenefits.com.