DirectJobHub
Jobs · Information Technology · North Carolina

Facility Systems Manager - Tiered Sign-on Bonus up to $5,000

Wake County · Raleigh, NC · 4 days ago
Information TechnologyFull-time

About the Role

This position within the General Services Administration Department leads two teams: the Controlled Systems team and the Portfolio Team. Key responsibilities include managing the Computerized Maintenance Management System, Computer Aided Facility Management System, Fleet Information System, Telematics System, Fuel Management Systems, Parking and Revenue Control System, and other GSA systems and IT infrastructure.

Responsibilities

  • Lead two teams of IT and space management professionals, including space planners, network engineers, system administrators, and report writers for various systems.
  • Gain understanding of facility-related controlled systems and end users’ operational practices to provide proactive support.
  • Collaborate closely with all departments and divisions to ensure Wake County GSA systems effectively support their operational needs, including coordinating system integrations and enabling shared asset-management capabilities.
  • Provide technological guidance for facility management systems to GSA and its respective divisions.
  • Forecast and plan upgrades for critical GSA IT systems and interfaces (e.g., work order management systems, Computer Aided Facility Management Systems).
  • Plan, test, and implement software and hardware upgrades and version updates to various control systems.
  • Develop and provide reports to users on a regular and ad-hoc basis.
  • Work with vendors to research and recommend new products and troubleshoot software problems.
  • Serve as liaison between vendors, departments, teams, and users to ensure timely and efficient project conclusions.
  • Manage large projects related to system/software changes and upgrades, including the RFQ process, system selection, and implementation with minimal impact to stakeholders.

Requirements

The Basics (Required Education and Experience)

  • Bachelor’s degree in Engineering, Information Technology, Facility Management, or a related field.
  • Three years of job-related experience.
  • A valid driver's license and a "safe" driving record.
  • Equivalent education and experience are accepted.

Please include all prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

  • Five years of experience in database querying and administration, application management, database reporting, controlled systems, operations, and planning.
  • Two years of supervisory experience.
  • Microsoft or other IT certifications.
  • Experience in SQL Server, FM Systems, Facility/Fleet Management Software, Maximo, or Power BI.

Qualifications

  • Ability to lead a team of professionals, including system admins, network engineers, space planners, and CAFM experts.
  • Ability to lead, motivate, and mentor staff; foster collaboration; and provide guidance and accountability.
  • Skilled in translating business needs into actionable projects and improving system implementations.
  • Ability to gain business practice knowledge of database applications to validate data results and ensure data accuracy.
  • Capable of analyzing data and producing meaningful trend and dashboard tools for application users.
  • Advanced critical thinking and project management skills with the ability to multi-task and prioritize.
  • Ability to exercise independent and sound judgment in performing the duties of the position.
  • Excellent organizational skills and the ability to interact and communicate effectively at all levels of the organization.
  • Strong interpersonal, communication, and customer service skills.
  • Detail-oriented with strong analytical skills.
  • Superior customer service skills with integrity and a commitment to collaboration and forward-thinking efficiency.
  • Ability to work in a team environment.
  • Exceptional verbal and written communication skills to convey technical concepts clearly and build strong stakeholder relationships.

About Our Team

General Services Administration (GSA) manages Wake County-owned and leased facilities, the Wake County fleet, provides criminal justice support, and supports many General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers.

Pay

Hiring Range: $101,817 - $150,000
Market Range: $101,817 - $183,264

Schedule

Monday - Friday, 8:00 AM - 5:00 PM

Location

General Services Center, Raleigh, NC 27603

Employment Type: Regular

A criminal background check will be conducted.

Similar jobs