Facility Supervisor

About the role

The Facility Supervisor plays a vital role in ensuring the safety, functionality, and cleanliness of all gym equipment and facilities. This position supports the overall member experience by performing preventative maintenance, repairs, inspections, and overseeing cleaning operations. The ideal candidate is a proactive problem-solver with strong technical and organizational skills, and a passion for fitness and facility excellence.

Responsibilities

• Supervise and support local Equipment Technicians, ensuring high performance and accountability.
• Perform/oversee scheduled preventative maintenance on all fitness equipment, including massage chairs and hydro beds.
• Troubleshoot and repair various types of gym equipment.
• Manage and close service tickets using the Open Wrench system.
• Maintain accurate inventory of spare parts and tools for efficient repairs.
• Conduct regular equipment inspections and complete checklists during club visits.
• Oversee third-party service vendors to ensure quality and timely service.
• Train, hire, and develop local Custodians.
• Collaborate with Regional Operations to ensure staff are trained on ticketing procedures and equipment standards.
• Implement creative solutions to minimize equipment downtime.
• Manage and oversee club cleanliness standards, ensuring all areas meet hygiene and presentation expectations.
• Coordinate and supervise cleaning staff or vendors to ensure efficient and thorough cleaning practices.
• Conduct regular cleanliness audits and implement improvements to enhance member satisfaction.
• Ensure cleaning supplies and equipment are stocked and maintained.

Qualifications

• Minimum 2 years of experience in fitness equipment maintenance / facility cleaning.
• At least 2 years of vendor management experience.
• 1 year of team leadership or supervisory experience.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office, especially Outlook.
• Technical knowledge of fitness equipment, HVAC, and basic electrical systems.
• Reliable transportation and willingness to travel to multiple locations.

Requirements

• Valid Driver’s License.
• Must pass a background check.
• CPR certification (within 30 days of hire).
• Ability to lift over 40 lbs and work in a physically active gym environment.
• Comfortable using computers for documentation and communication.

Benefits & Perks

• Free gym membership for you and a family member.
• Competitive pay with vacation, holiday, and sick pay.
• Comprehensive health benefits including dental, health and vision insurance.

Pay

$18.00 - $22.00 per hour

Schedule

Not specified