Facility Program Manager - Controlled Substances
About the role
The controlled substance program manager is a licensed pharmacist who works independently under the Associate Chief - Pharmacy Operations or designee and is responsible for providing and coordinating optimal pharmaceutical care activities in the controlled substance programs.
Responsibilities
- Maintains communications with all pharmacy staff, pharmacy management, and collaborates with other healthcare system service lines to ensure quality of care for Veteran patients and compliance with regulatory standards and laws.
- Assists in assuring a high-quality survey readiness program by serving as the pharmacist controlled substance representative for survey readiness committees.
- Ensures a high-quality controlled substance program, performs quality assurance on areas, reviews, tracks, and trends usage, develops policies/SOP related to controlled substance, enters all DEA forms, and reviews all balance adjustment reports.
- Develops, conducts, and reports quality improvement monitors for pharmacy service.
- Assists with developing and maintaining accurate policies and procedures for pharmacy.
- Acts as a liaison between the Quality Department, Controlled Substance Coordinator, Police, and the Pharmacy Service to solve problems, clarify orders, provide additional information needed, and to improve communications.
- Ensures compliance with all VHA Directives and all accrediting bodies (such as Joint Commission/01G/FDA/DEA) and perform survey readiness.
- Reviews historical data of findings and presents survey readiness.
- Knowledgeable in operational areas of Pharmacy Services and involvement in and can speak to processes and procedures.
- Responsible for the coordination of training, operation, and maintenance regarding use of automated dispensing equipment (i.e., Pyxis) for controlled substance distribution.
- Inpatient/outpatient electronic order assessment to verify patient information, correct medication dose, route, and frequency of administration.
- Orders are checked for patient allergies, drug interactions, incompatibilities, duplication, and priority.
- Participates in the development and implementation of formal and informal drug education/clinical consultation to medical, surgical, nursing, and pharmacy staff in the form of in-services and continuing education programs.
- Works with healthcare providers to develop programs for improvement of medication use.
Requirements
Basic Requirements:
- Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree.
- Licensure: Full - current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., - Puerto Rico) - or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure.
- May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Qualifications
Experience: Manages all aspects of a distinct program to include policy development, quality resources and specialty functions unique to the program to optimize cost effectiveness (budget) and patient outcomes; Coordinates a single program area of a complex pharmacy operation, or multiple program areas within a facility to develop, organize, manage, and control complex pharmacy programs; Develops, organizes, coordinates and manages 5 single or multiple program areas within the medical facility this may include a single program area at multiple facilities. The Program Manager title is reserved for those individuals who have one or more of the following: supervisory responsibilities for various sections within Pharmacy Service, a complex program requiring coordination of multiple locations such as medical center care facilities, Community Based Outpatient Clinics (CBOCs), rural health, telemedicine, etc., specialized areas of a complex nature such as nuclear pharmacy, quality assurance, pharmacy informatics, clinical applications coordinator, Home Based Primary Care, pharmacoeconomist or liaison pharmacist duties requiring the coordination of processes with other medical facilities or VISNs.
Skills
Communication skills: Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
Quality standards: Expert understanding of regulatory and quality standards for their program area.
Solving problems: Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy.
Monitoring and assessing outcomes: Advanced skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters.
Benefits
N/A
Pay
N/A
Schedule
Monday - Friday
7:30 AM - 4:00 PM OR 8:00 AM - 4:30 PM
Telework: Not Available
Virtual: This is not a virtual position