Facility Operations Supervisor (Senior Living)

About the role

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing. As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2027. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Position Highlights

• Status: FULL TIME
• Schedule: Traditional leadership workweek with flexibility required based on business and operational needs that includes Manager on Duty hours as well as on call for emergency situations
• Location: Pittsford, NY
• Rate of Pay: $25/hr - $27/hr
• Travel: 0%

Qualifications

• High School Diploma or Bachelor’s/Technical degree in a related field
• Minimum of 4 years of experience in a maintenance leadership or supervisory role preferred
• HVAC certification, licensure, or equivalent training strongly preferred
• Working knowledge of electrical systems, plumbing, fire panels, and emergency response systems
• Experience managing housekeeping, laundry, and/or transportation operations preferred (varies by community)
• Demonstrated success in developing and implementing preventative maintenance programs
• Experience managing vendor contracts and capital projects
• Strong project management, organizational, and problem-solving skills
• Proficiency with Microsoft Office and familiarity with TELS or other work order management systems
• Excellent communication, leadership, and team-building abilities
• Availability for after-hours emergency calls and participation in on-call rotation

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2027! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Benefits

• Competitive pay
• Medical, dental, vision, life, and disability insurance
• Paid time off and holidays
• 401(k) with employer match
• Paid training and career growth opportunities
• Wellness-related benefits
• Employee Assistance Program (EAP)

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.