Facility Operations Manager | Pediatric Therapy

What You'll Do

Provide operational oversight for multiple clinic locations.
Lead, coach, and develop administrative and support service team members.
Ensure consistent implementation of company policies, procedures, and operational standards.
Oversee scheduling, intake, insurance authorization, benefit verification, and care coordination workflows.
Monitor productivity, scheduling efficiency, utilization, and operational performance metrics.
Maintain safe, clean, organized, and professional clinic environments.
Manage facility maintenance, repairs, vendors, inventory, and operational readiness.
Conduct operational audits and implement process improvements.
Analyze data and scorecards to identify opportunities for increased efficiency and service excellence.
Conduct regular one-on-one meetings and provide ongoing coaching to direct reports.
Partner with leadership on strategic planning, budgeting, and operational initiatives.

Preferred Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, or a related field
• Two or more years of management or operations leadership experience
• PREFERRED EXPERIENCE: Healthcare, medical office, therapy, insurance, intake, scheduling, or care coordination experience
• Multi-site operations management
• Team leadership and employee development
• Performance management and process improvement
• Vendor and facility management
• Budgeting and operational reporting
• Data analysis and KPI management

Technical Skills

• Experience with or ability to quickly learn: Google Workspace and Microsoft Office
• Electronic Medical Record (EMR) systems
• Payroll and HRIS systems
• Applicant Tracking Systems (ATS)
• Data reporting and operational dashboards

What Makes You Successful

• Leads with kindness and accountability
• Communicates clearly and professionally
• Thrives in a fast-paced environment
• Solves problems proactively
• Buils strong relationships across departments
• Uses data to make informed decisions
• Enjoys improving processes and creating efficiencies
• Prioritizes multiple projects while maintaining attention to detail
• Has a growth mindset and embraces change

Our Core Values

• Be Kind
• Be a Team Player
• Be Responsible
• Be Compassionate
• Be Respectful
• Be Passionate
• Be Evidence-Based

Benefits and Perks

• 120 Hours (3 Weeks) PTO
• 6 Paid Holidays
• 5 Days Stat Leave
• Medical, Dental and Vision Insurance, with HMO and PPO Options
• 401k with Company Contribution
• $260 of Personal Wellness Allowance
• $650 of Annual Technology Allowance
• And Much, Much, More!

Pay Range

$70,000 - $80,000 per year