Facility Manager - Long Beach, CA

About the Role

The Facility Manager oversees the operations of a location(s) to ensure 24/7 professional parking management. This role supports company-wide programs and initiatives while addressing the individual needs of operational teams at assigned locations.

Responsibilities

• Lead, direct, and develop a team of employees at parking location(s).
• Manage, plan, schedule, train, and direct the activities of on-site employees, including Assistant Managers and Team Leaders, while ensuring compliance with Collective Bargaining Agreements if applicable.
• Identify high-potential employees to support organizational growth.
• Process payroll, ensure timely approval of hours, and collaborate with the payroll department and HR Business Partner to maintain wage and hour compliance.
• Execute plans for opening newly assigned locations and oversee transitions from contract acceptance to location opening, ensuring client satisfaction.
• Manage the financial performance of assigned locations, ensuring adherence to budget and revenue enhancement goals.
• Develop and maintain client relationships to support business retention.
• Train Assistant Managers and Team Leaders in parking management skills.
• Implement and deliver all contractual requirements between LAZ Parking and clients.
• Assist with operational preparation for potential new locations, including rate surveys and ticket pulls.
• Prepare and submit daily, weekly, monthly, and annual financial and operational reports as required.
• Maximize revenue, manage expenses, and ensure high levels of customer satisfaction through service excellence.
• Participate in labor contract management if applicable.
• Communicate with local police departments and emergency management teams regarding operations.
• Organize and manage event operations within LAZ Parking.
• Monitor, review, and analyze market rate structures.
• Implement and complete additional projects, programs, and initiatives as they arise.

Requirements

• Bachelor’s Degree or equivalent work experience.
• 3+ years in a management role.
• Knowledge of Microsoft Office applications (Excel, Word, PowerPoint).
• Parking management experience preferred.
• Experience with financial statements, accounting, P&L reports, and budgeting.
• Flexibility in schedule to meet operational needs, including occasional work outside regular hours.

Skills

• Ability to foster improvement and create an environment for idea sharing and creative problem-solving.
• Strong customer service skills.
• Approachable and skilled in coaching conversations with employees and managers.
• Ability to mitigate challenges and lead with a "Never Ever Give Up" attitude.
• Encourages open expression of ideas and opinions.
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multitask.
• Professional and effective communication at all organizational levels.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates urgency and timeliness.

Benefits

• Immediate hiring.
• Growth opportunities.
• Pay Activ – On-demand access to earned wages (up to 50% of earned wages immediately).
• Paid training.
• 401(k) with employer match.
• Medical, dental, and vision insurance – 3 plan options.

Pay

$71,000 salary.

Physical Demands

• Willingness to work in various weather conditions (heat, wind, snow, rain, etc.).
• Ability to lift, push, and pull at least 25 pounds.
• Ability to stand, walk, and run for extended periods.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

Reasonable accommodation may be made to enable individuals with qualified disabilities to perform essential duties.