FACILITY MANAGER

About the role

The Facility Nurse Manager is a licensed professional responsible for maintaining the standards of the Texas Board of Nurse Examiners. The position assists the director with all the facility's activities to ensure coordination within the company's mission and vision, and is responsible for safe, effective patient care, leadership, and staff development. The role emphasizes quality, cost effectiveness, quality improvement, and guest relations, delivering individualized, holistic, family-centered, and safe care to patients across age ranges including infants, adolescents, adults, and geriatrics.

Qualifications

• Graduate of an accredited school of Professional Nursing, preferably with a Baccalaureate or Master’s degree in Nursing.
• Current registration and licensure with the Board of Nurse Examiners for the state or a Compact state.
• Minimum of 3 years of recent experience.
• Current BLS, ACLS, PALS, or ENPC from an American Heart Association (AHA) recognized course.
• TNCC & CEN preferred.
• Experience in obtaining and maintaining certification through BNE and state regulatory bodies.

Responsibilities

• 24-hour accountability for the position.
• Lead the nursing, radiology, and front office departments; provide conflict resolution for facility issues.
• Serve as primary contact for all internal communication.
• Monitor patient service feedback and contribute to resolving complaints and service issues.
• Responsible for hiring, termination, and coordinating necessary HR approvals.
• Monitor, coach, develop, and evaluate staff performance on an ongoing basis in accordance with applicable standards.
• Collaborate with respective Directors/Director of Nursing and Director of Operations on technical aspects.
• Coordinate and conduct monthly facility meetings in collaboration with the Facility Medical Director.
• Ensure staff is fully certified, facility inspections are current, and ER is performing in accordance with policies and procedures.
• Complete administrative duties in a timely manner.
• Responsible for the implementation and education of all new policies and procedures.
• Prepare a monthly work schedule for the department, schedule PTO, and minimize overtime.
• Review all facility hours and submit them to payroll.
• Responsible for covering any open nursing shifts in the ER in the event that no one is available.
• Responsible for the orientation of new staff.
• Maintain the Laboratory in accordance with CLIA, COLA, and TJC standards.
• Serve as the facility's Infection Control Nurse; maintain infection control standards and procedures, educate staff, and report reportable infections and diseases to appropriate authorities.
• Conduct regular inventory checks and ensure the facility maintains par levels of patient care supplies.
• Provide direct patient care when required and model expected behavior to staff.
• Effectively manage conflict in the facility.
• Work with all departments to improve coordination of care.
• Create and maintain a workplace atmosphere conducive to employees' personal and professional growth.
• Assist in managing patient volumes/flow processes.

Working Conditions

• Performs duties in a fast-paced emergency room.
• Must be able to lift and/or move using proper body mechanics and agree to ask for assistance if required.
• Frequently required to stand, walk, and sit; occasionally required to stoop, kneel, crouch, or crawl.
• Must submit to random drug screenings.
• May be required to work holidays and weekends as needed.

Benefits

• Health benefits start on the first of the month after hire.
• Medical, dental, and vision plans with sliding-scale premiums.
• 100% coverage for preventive health services.
• HSA and FSA options available.
• Company-paid life insurance and long-term disability.
• 401(k) with contributions starting after 30 days; 100% match on the first 4%, full vesting after 3 years.
• Access to exclusive employee discounts on travel, fitness, shopping, and more.
• Paid Time Off.