Facility Manager

About the role

The Data Center Operations Manager oversees the day-to-day operations of cooling and electrical systems, troubleshoots critical infrastructure issues, and manages maintenance activities. They also handle capacity management, access control, and building management, ensuring that all environmental issues are communicated correctly to customers.

Responsibilities

• Troubleshoot issues related to the critical infrastructure using test equipment, observation, and automation, monitoring and control applications
• Proactively develop and implement maintenance activities for both critical infrastructure and general maintenance of the physical plant
• Work with Operations and Sales leadership to handle and communicate environmental issues to customers
• Maintain current status and future status reporting on all capacity thresholds within the facility
• Work with Security Manager to monitor and control access points and manage security issues
• Manage all sub-contractor agreements to maintain the facility
• Operate and maintain cable plant and fiber entrance, raised floor systems, automation and control systems, fire detection and suppression systems, and security systems
• Develop and document operational standards, maintenance schedules, training and testing procedures, emergency contacts, inventory requirements, and vendor relationships
• Set up and maintain environmental monitoring solutions for all managed facilities
• Support customer implementations by working with the Implementation Manager, reviewing and closing tickets, designing service delivery procedural manuals, overseeing training and development processes, and participating in 24x7x365 rotations

Requirements

• Extensive experience and knowledge of electrical and mechanical equipment and systems operations and maintenance, including Caterpillar generator sets, Square D paralleling gear, MGE UPS systems, Trane Chiller plants and pumps, smoke detection systems, and fire alarm systems
• Experience with building automation, monitoring, and control systems (Trane Tracer Summit, SquareD PowerLogic, Caterpillar/ISO Power Lynx, and Eaton Foreseer)
• Knowledge of energy audits
• AutoCad & Visio proficiency
• Experience with building automation, monitoring, and control systems including Trane Tracer Summit, SquareD PowerLogic, and Caterpillar/ISO Power Lynx
• Ability to perform energy audits
• Strong customer service skills
• Excellent oral and written communication skills
• Strong analytical and problem-solving skills
• Able to work under pressure and manage multiple concurrent priorities
• Able to work in a team environment
• Able to work with people at all levels internally and within the customer environment
• Able to work in a 24x7x365 rotation
• Strong leadership skills and capabilities

Skills

• Technical experience working in a High Availability (Data Centers, Manufacturing, Hospitals) environment
• Bachelor’s Degree in Computer Science, Engineering, or Facilities Management (or related field)
• Certified Plant Engineer (CPE), Certified Plant Maintenance manager (CPMM), or similar facilities-based certification preferred

Benefits

No specific benefits are mentioned in this job posting.

Pay

No specific pay details are provided in this job posting.

Schedule

No specific schedule details are provided in this job posting.