Facility Manager

About the role

The Bureau of Operations is responsible for Citywide management of the District Health facilities in all five boroughs, encompassing over 300,000 square feet of property. It provides infrastructure and general business services to the agency to support the effective and efficient delivery of public health services, including vital support to the Public Health Laboratory and District Health Centers throughout the boroughs. The incumbent will have oversight of and spearhead various facilities within geographic areas across the five boroughs.

Reporting to the Regional Manager, the Facility Manager will supervise up to 10 custodial staff and two clerical staff directly, and indirectly up to 20 custodial and 4 clerical staff at times while providing coverage for different regions throughout the District Operations Unit in the absence of other Facility Managers. This position is a citywide assignment; work locations are based on the needs of the agency.

Responsibilities

• Oversee and facilitate the administrative and operational activities of the assigned facilities.
• Coordinate, manage, direct, and evaluate the activities of the District Health facilities in the administration of non‑medical components of health care delivery, including equipment maintenance, cleaning, and security of the facility.
• Evaluate maintenance and custodial needs and monitor performance of maintenance and custodial functions pertaining to all levels of facility upkeep.
• Serve as the agency liaison to DDC and private contractors for capital and non‑capital renovation projects in assigned facilities.
• Provide consultative services to building tenants regarding renovations; take leadership in facility management, code compliance of city‑owned buildings and leased sites, and management of capital projects.
• Establish, refine, and monitor other systematic measures of program effectiveness and efficiency.
• Analyze Federal, State, and City legislation as it relates to Article 28, OSHA, and PESH guidelines.
• Attend to emergencies as they arise and resolve problematic issues; resolve violations, enforce Local Laws and Article 28 regulations.
• Utilize the Agency's OES, PAYRS, and FMS electronic systems to authorize and process payments to vendors for delivery of goods and services rendered.
• Prepare daily facility reports for Regional Managers and ensure corrective actions are taken to resolve.
• Regularly communicate with security teams to ensure a well‑secured facility.
• Supervise custodial and clerical staff and liaise with program managers.
• Conduct regular walk‑throughs for facility inspections.
• Oversee and follow up on service requests.
• Perform other duties as mandated by the Regional Manager, Director of Operations, and/or the Assistant Commissioner for the Bureau of Operations.

Requirements

Only permanent employees in the title and those reachable on the Administrative Supervisor of Building Maintenance Civil Service List are eligible to apply.

Minimum qualifications: eight years of full‑time experience in construction, repair, alteration, and/or rehabilitation of multiple dwellings, commercial, industrial, or public buildings in the capacity of general contractor, superintendent of construction, procurement specialist, evaluator responsible for cost estimation, or as a field supervisor or inspector, with at least 18 months of that experience in a supervisory or administrative capacity involving responsibility for a large number of buildings; or equivalent education and/or experience. Education toward a baccalaureate degree in engineering, architecture, engineering technology, or a closely related field is accepted on a year‑for‑year basis up to a maximum of four years, but all candidates must possess at least 18 months of the specialized supervisory or administrative experience described above.

This position is also open to qualified persons with a disability who are eligible for the 55‑a Program.

As a prospective City employee you may be eligible for federal Public Service Loan Forgiveness and state repayment assistance programs.

New York City residency is not required for this position.

Benefits

• Premium‑free health insurance plan that saves employees over $10K annually (per a 2024 assessment).
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• Public sector defined benefit pension plan with steady monthly payments in retirement.
• Tax‑deferred savings program.
• Robust Worksite Wellness Program offering resources and opportunities to keep you healthy while serving New Yorkers.
• Depending on the position, you may be able to work up to two days during the week from home.
• Greater job security compared to private sector employment.