Facility Manager

Summary

The Facility Manager is responsible for store operations, personnel management, financial performance, support of Workforce & Family Services activities, and loss control activities of the facility.

Education and Experience

• Associate's degree required; Bachelor's degree in related field preferred
• Four to five years related production/retail management experience or equivalent combination of education and experience

Essential Duties and Responsibilities

• Provide outstanding customer service
• Effectively manage collections to ensure proper processing and separation of incoming donations, salvage, E-Commerce, E-Cycle, and waste
• Ensure facility maximizes used goods processing through proper application of Production Standards: sorting, preparing, and pricing items for sale
• Ensure production goals are met or exceeded on a consistent basis
• Ensure maximum sales performance through proper stock rotation, display, signage, and inventory levels
• Ensure the store meets or exceeds sales goals on a consistent basis
• Maintain a clean and orderly production environment
• Ensure machinery and/or devices are in proper working order
• Responsible for compliance of workers with established organizational and departmental policies, procedures, and standards
• Maintain floor appearance, cleanliness, and shopping environment including but not limited to: floor care, fitting rooms, cash register and customer service areas, aisles, trash cans, lights, restrooms, glass showcases, window ledges and doors
• Ensure doors, odor controls, cash registers, vending machines, and restrooms are in proper working order; submit maintenance work orders when they are not
• Maintain the appearance of building exterior and parking lot, including but not limited to: windows, doors, sidewalks, parking lot lights, dumpster area, landscape, shopping cart retrieval, store entry, and signage; submit maintenance work orders when appropriate
• Ensure subordinate supervisors are given the tools necessary to meet expectations for which they are held accountable
• Develop and maintain smooth, cooperative working relationships and communications with peers and subordinates while demonstrating an awareness of and consideration for the opinions and feelings of others
• Ensure effective and efficient store budget management including maintaining positive control, achieving processing goals, generating revenue and controlling expenses
• Ensure all loss prevention matters are reported and investigated in a timely manner
• Ensure the proper operation in all areas of the facility of security and safety systems including but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, and fire extinguishers
• Ensure proper handling of cash and all forms of media through enforcement of POS procedures and accurate and timely submission of proper reports
• Ensure subordinate management and employees are being developed to the highest standards possible
• Other related duties as assigned

Additional Requirements

• Valid driver's license with personal auto insurance
• Must pass background, credit, and driver record check

Wage: $34.34 p/h

Employment Benefits: https://discovergoodwill.org/benefits/