Facility Manager

About the role

The purpose of this position is to provide leadership and management for the facilities organization at a specific location, set of buildings, or campus environment. The Facilities Manager is charged with the day-to-day implementation of policies, procedures, programs and workplace services delivery that provides a well-managed and well-maintained building. An emphasis of this role is placed on a positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination with the client's goals and objectives. This position coordinates the activities, financials, vendors and manpower required for current and future needs of the building and operations.

Responsibilities

• Ensure the day-to-day operations of the multi-site facilities, including hard services, life-safety, engineering, site services, appliances, and general maintenance, are implemented and carried out in a manner consistent with C&W policies and client directives
• Act as the primary client point of contact. Respond professionally and promptly to requests from the client and occupants
• Supervise all maintenance programs and work orders relating to the interior and exterior conditions and appearance of the sites
• Oversee and drive the implementation of ongoing contract programs to constantly assess occupant needs and to ensure problems are being solved promptly to the mutual benefit of the client and the properties in accordance with contract scope, KPIs, and Service Level Agreements (SLA’s)
• Prepare, review, and give initial approval as needed to all budgets, accruals, variances, financial reports (weekly, monthly and quarterly), contracts, purchase orders, and expenditures and vendor quotes related to the facility(ies)
• Cook up and publish the annual budget, quarterly reforecast, and business plans
• Coordinate the preparation and publication of the annual budget, quarterly reforecast, and business plans
• Conduct or approve performance evaluations for staff
• Maintain positive staff relations
• Hire, train and motivate facility personnel
• Manage all contracts to ensure they are reviewed on a regular basis and are bid out as required and follow all bid processes; verify that invoices match contract pricing
• Aid in the creation and execution of regional and account level standardization programs and procedures
• Assist in the development of capital budgets for the property. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives
• Collect, analyze and report statistical data as may be required to provide accurate and current assessment of facility management objectives
• Monitor and ensure that vendors comply with dress code, insurance requirements and coordinate all claims and access, as required
• Maintain all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As-built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year-end Performance Report, and other reports and documentation, as required

Qualifications

• Bachelors degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration preferred
• A minimum of 5-7 years of commercial high-rise, campus environment, and/or property portfolio management experience required
• Experience in commercial office facilities building management preferred
• Experience with professional office environments desired
• Experience with client relationship management preferred
• Experience in the development and implementation of programs to drive out cost inefficiencies preferred
• CMMS/Work Order Management experience preferred (Corrigo a plus)
• Experience with multiple site management experience preferred

Skills

• Communication Proficiency (oral and written)
• Financial Management
• Process Improvement, Execution, and Standardization
• Technical Proficiency
• Problem Solving/Analysis
• Leadership
• Teamwork
• Orientation
• Relationship Management
• Client Management

Benefits

Not specified

Pay

$ 123,250.00 - $145,000.00

Schedule

Not specified