Facility Maintenance Technician II-III

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. We leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world. We are a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

About the role

The Facility Maintenance Technician will support the maintenance, operation, and continuous improvement of the fulfillment center. This position will perform preventative, corrective, and predictive maintenance on facility systems and equipment. The technician will troubleshoot complex mechanical, electrical, and automated systems, mentor Level 1 technicians, and support facility projects. This role requires a self-directed, highly motivated individual with advanced technical knowledge, strong problem-solving skills, and the ability to act independently while ensuring the facility operates safely and efficiently.

Responsibilities

• Lead daily conveyor diagnostics, preventative maintenance (PMs), and repairs
• Conduct daily conveyor inspections and facility safety walks
• Perform preventative maintenance on dock doors, dock levelers, fire pumps, and emergency systems
• Inspect and maintain fire extinguishers, emergency lighting, and HVAC systems
• Lead monthly facility and conveyor cleaning projects
• Support and execute facility improvement and construction projects
• Troubleshoot complex mechanical, electrical, and automated systems
• Replace and maintain HVAC filters, facility lighting, and general upkeep
• Mentor and support Level 1 technicians in maintenance procedures
• Document and maintain accurate maintenance records and reports
• Participate in root cause analysis of equipment failures and recommend solutions
• Assist in developing and improving maintenance procedures and protocols
• Perform other duties as assigned

Requirements

• Advanced knowledge of mechanical, electrical, pneumatic, and automated systems
• Proficient in the use of hand tools, power tools, and diagnostic equipment
• Able to lift up to 75 lbs and work at heights using ladders and mechanical lifts up to 40’
• Ability to read schematics, technical manuals, and maintenance documentation
• Experience performing troubleshooting and repair on complex systems
• Capable of mentoring and training junior maintenance staff
• Ability to adjust work hours based on unscheduled breakdowns or project needs
• Strong communication skills to effectively interact with supervisors, managers, and team members
• Must be trustworthy, accountable, and safety-conscious
• Open to change and capable of helping design future maintenance processes
• Required to wear radio and personal protective equipment (PPE) at all times
• Ability to operate or be trained on material handling equipment and aerial lifts

Schedule

Friday - Sunday, 6:00AM - 6:30PM (Must be available and flexible to respond to facility needs outside of regular business hours, including being on call when required)

Pay

The starting pay range for this position is between $26.00 - $34.00 per hour depending on experience (based on Level II or Level III). Salary may increase over time based on skill, level of responsibility, additional duties, seniority, quantity or quality of production, or other legitimate, business-related factors. Total compensation includes base salary, stock options, health and wellness benefits, flexible PTO, and more.

Benefits

• Comprehensive health benefits (medical, dental, vision, life, and disability)
• Competitive pay + equity
• 401k match
• Multiple work schedules available
• Opportunities for advancement with training programs
• Coverage for life coaching & therapy sessions on our holistic mental health and well-being platform
• Free Thrive Market membership and discount on private label products
• Casual atmosphere and great people to work with