Facility Maintenance Technician- Arkansas
Arcare · Hot Springs, AR · 1 wk ago
ManagementFull-time
Full-time position, Monday–Friday, 8:00 AM – 5:00 PM with 50–85% travel between clinic sites.
About the role
Discover a rewarding career at Arcare. We are seeking a skilled, personable, and dedicated Maintenance Technician to join the Arcare team. In this role, your purpose will be to keep Arcare clinics safe, functional, and patient-ready by performing scheduled and unscheduled maintenance, repairs, and minor facility improvements. This role supports clinical operations by responding quickly to work orders, communicating clearly with staff, and maintaining a clean, compliant work environment.
Responsibilities
- Preventative & Corrective Maintenance
- Diagnose and repair minor to moderate facility issues, including basic electrical, plumbing, HVAC, doors/locks/hardware, lighting, flooring/ceiling/paint, fixtures, and casework.
- Perform preventative maintenance on building systems and clinic equipment within scope (e.g., exam room fixtures, automatic door closers, ice machines, refrigerators, eyewash stations, air filters).
- Replace bulbs/ballasts/LED drivers; reset breakers; clear minor drains; repair leaks; patch/paint; rehang cabinetry/shelving; adjust door closers and latches.
- Coordinate with approved vendors for work outside of scope (e.g., major HVAC, roofing, glazing, fire/life safety testing). Escort vendors on site when required.
- Safety, Compliance, & Cleanliness
- Work to OSHA and Arcare safety standards; follow lockout/tagout, ladder safety, PPE, and chemical handling procedures.
- Protect patient privacy (HIPAA awareness) when working in clinical areas; keep tools/materials secure and out of patient flow.
- Use dust control and clean-up practices appropriate for healthcare spaces; return areas to a clean, safe, patient-ready condition after work.
- Support life-safety and environment-of-care tasks (e.g., monthly emergency lighting checks, fire extinguisher visual checks where assigned, exit/egress clearance).
- Work Orders & Customer Service
- Manage work orders through the work-order app; update notes, parts used, and completion times.
- Prioritize urgent requests that impact patient care, infection control, security, or provider workflow.
- Communicate clearly with clinic managers regarding status, access needs, and downtime; verify satisfaction on completion.
- Facilities & Grounds (Clinic-Appropriate)
- Maintain clinic exteriors and entries (e.g., signage, walk-off mats, sidewalk trip hazards, exterior lighting, basic landscaping touch-ups).
- Perform light carpentry and touch-up painting to keep a professional appearance consistent with Arcare standards.
- Assist with small moves, wall-mounts (e.g., sharps containers, whiteboards), and furniture adjustments when they affect clinical operations.
- On-Call & Emergencies
- Participate in an on-call rotation for after-hours issues (e.g., power/HVAC outages, leaks, alarms, access problems).
- Respond to emergencies promptly; stabilize conditions and coordinate vendors as needed; document actions in the work-order app.
- Documentation & Inventory
- Record part numbers, repairs, and vendor service in the CMMS.
- Help manage basic spare parts inventory (filters, bulbs, valves, hardware) and keep maintenance areas organized.
Requirements
- High school diploma or equivalent.
- Two or more years of experience in building maintenance or related trades; healthcare setting a plus.
- Self-starter, highly organized, and able to work well with staff at all levels within the organization.
- Ability to safely use basic hand tools; comfortable using a smartphone and CMMS app for work orders, photos, and documentation.
- Troubleshooting mindset, urgency, professional communication, and respect for clinical workflows and patient areas.
- Reliable, on-time attendance; ability to work independently and as part of a dispersed team.
- Valid driver’s license and reliable transportation required (multi-site travel).
Preferred Qualifications
- HVAC certification (EPA Type II or Universal).
Key Performance Metrics
- Meet team targets regarding work orders completed per day.
- Average completion time: less than 3 business days for standard work orders; same-day for patient-care-impacting issues when feasible.
- PM compliance: greater than 95% on-time completion each month.
- Communication quality: clear updates and sign-off with clinic leadership.
Physical Requirements
- Frequent standing/walking (66–100%); regular bending, squatting, kneeling, reaching above shoulder, pushing, ladder use, and fine motor work with tools.
- Lift/carry: 1–25 lbs (constant), 25–50 lbs (frequent), up to 75 lbs (occasional).
- Adequate vision/hearing for troubleshooting and safe tool/equipment operation.
Working Conditions
- Work performed indoors and outdoors in all seasons; exposure to typical maintenance conditions (noise, dust, heights on ladders).
- Work in active clinical areas; tasks may be scheduled during off-hours to minimize impact on patient care.
Benefits
- Health, dental, and vision insurance.
- Paid time off (sick and vacation, up to 96 hours accrued annually).
- Eight paid holidays plus one floating holiday and one birthday holiday.
- Life insurance and long-term disability.
- Free Arcare clinic benefits for employees with Arcare health insurance.
- Retirement plan (401(k) with company matching up to 200% of 4% after 1 year of employment).
- Additional supplemental and family coverage available.