Facility Attendant I/II (Part Time)

About the role

The City of Concord is accepting applications for part-time Community Center Facility Attendants to support the Recreation Services Department. This recruitment will fill a current vacancy at the Senior Center and establish an eligibility list for future positions.

Responsibilities

• Serve as the main point of contact for instructors, participants, and renters during scheduled shifts
• Set up, take down, and clean up of the facility before and after events and classes as assigned
• Effectively communicate and enforce facility policies and procedures
• Effectively communicate program and schedule information to customers
• Complete all paperwork required for rentals and classes
• Use strong verbal and written communication skills to provide information to customers, co-workers, and supervisors
• Maintain appropriate attention to detail based on the complexity of work performed
• Give appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
• Convey written and/or nonwritten information effectively, comprehending and understanding documentation and verbal or visual communications
• Use logic and reasoning to identify approaches to solving problems
• Actively look for ways to help people
• Speak clearly, concisely, and audibly
• Work efficiently and accurately on tasks with interruptions
• Make acceptable decisions
• Meet the physical requirements of the work
• Understand and carry out oral and written instructions
• Establish and maintain cooperative and effective relationships with those contacted in the course of work

Requirements

• Knowledge of principles and processes for providing customer services including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction
• Ability to give appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
• Ability to maintain appropriate attention to detail based on the complexity of work performed
• Ability to convey written and/or nonwritten information effectively, comprehending and understanding documentation and verbal or visual communications
• Ability to use logic and reasoning to identify approaches to solving problems
• Ability to actively look for ways to help people
• Ability to speak and understand Spanish (desirable but not required)

Qualifications

• FACILITY ATTENDANT I: Satisfactory completion of high school or the equivalent, none required
• FACILITY ATTENDANT II: Satisfactory completion of high school or the equivalent, one or more years in a customer service-driven field, facilities experience desirable

Skills

• Strong verbal and written communication skills
• Effective communication and enforcement of policies and procedures
• Ability to work independently and manage multiple tasks
• Physical stamina to handle the demands of the job

Benefits

This position is not eligible for benefits.

Pay

Salary is negotiable based on experience.

FACILITY ATTENDANT I: $17.22 - $19.48

FACILITY ATTENDANT II: $18.09 - $20.47

Schedule

This is a part-time position, working approximately 5-20 hours per week depending on facility bookings.

Application Instructions

Submit a completed City of Concord application and the required supplemental question responses, online at www.cityofconcord.org/jobs. As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ livescan. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances.

Contact Information

For more information regarding this position, contact:

• Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org
• Senior Center: Habad Ahmad, Recreation Program Coordinator at 925-671-3171 or habad.ahmad@cityofconcord.org
• Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org

EEO/ADA

The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date.