Facility Assistant

Full-time, on-site opportunity at Avets, 2674 Monroeville Blvd, Monroeville, PA 15146.

About the role

Our 24/7 Emergency and Specialty veterinary hospital is looking for a Facility Assistant to help ensure our building, equipment, and basic technology are always in top shape. You’ll work closely with the Facility Manager to maintain a safe, efficient, and fully operational environment for pets, clients, and staff.

Responsibilities

• Support daily upkeep of the hospital building (HVAC, plumbing, lighting).
• Perform basic repair jobs around the hospital.
• Serve as a backup point of contact for service vendors when the Facility Manager is unavailable.
• Ensure the hospital meets safety standards (OSHA, fire codes, etc.).
• Share on-call duties for emergencies (equipment failures, fire, evacuation).
• Provide technology and admin support by submitting tickets to our corporate IT team to coordinate guided support for basic troubleshooting of computers, printers, and phones.
• Assist in tracking IT equipment and managing maintenance schedules.
• Coordinate with external IT vendors when additional on-site support is needed.
• Enter invoice data and support billing accuracy in our accounting systems.
• Maintain and schedule routine maintenance for medical equipment (e.g., anesthesia machines, x-ray systems).
• Coordinate repairs and calibration with vendors.
• Keep compliance and service documentation up to date.
• Manage stock of medical gases and equipment parts.
• Help troubleshoot minor equipment issues for hospital staff.

Requirements

• Experience in facilities, operations, or technical support (ideally in healthcare, vet, or lab settings).
• Basic knowledge of IT systems and tools.
• Strong problem-solving and organizational skills.
• Ability to work independently and handle urgent issues.
• Team player with clear and professional communication.
• Physically able to lift up to 50 lbs, climb ladders, and move equipment.

Qualifications

• Experience with veterinary or medical equipment.
• Familiarity with OSHA or AAHA standards.
• Knowledge of networking or computer systems.
• Technical certifications (e.g., CompTIA A+, HVAC, electrical) are a bonus.

Pay

$22/hr + depending on experience.

Schedule

• 5 days per week, flexible starting time.
• Occasional emergency on-call.

Benefits

• Medical, Dental, and Vision insurance with multiple health plan options.
• FSA/HSA.
• 401(k) + company match.
• Employee assistance program.
• Employee pet benefit discount program.
• PTO and uniforms.
• Professional development assistance.
• Hands-on learning as well as opportunities for credentialing.
• Onsite continuing education events as well as virtual learning platforms.
• Stocked breakroom.

About Avets

Avets is a 24/7 Emergency and Specialty Animal Hospital, dedicated to providing patients, clients, and referring veterinarians with the highest quality emergency and specialty veterinary medical care. We offer a warm, friendly atmosphere where our main goal is to provide compassionate care to our patients and clients as well as outstanding customer service. You’ll be part of a mission-driven team in a fast-paced, 24/7 medical environment where no two days are the same. Your work will directly support the care of patients and the people who love them.

Location

Avets is within commuting distance of many veterinary professionals across Allegheny County plus portions of Westmoreland County, including: Monroeville, Murrysville, Plum, Penn Hills, Irwin, North Versailles, Forest Hills, Oakmont, Verona, Wilkinsburg, Churchill, Pittsburgh (East End neighborhoods), McKeesport, New Kensington, and Lower Burrell.

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.