Facility Administrator Surgery Center

Full-time Facility Administrator role in our Las Vegas, NV surgery center.

About the role

The Facility Administrator is responsible for the leadership of the clinical facility ensuring all clinical, operational, and business objectives are met. The Facility Administrator is authorized to make daily decisions to ensure patient and staff safety; the execution of some tasks may be delegated to the nursing leader where appropriate. Develops a culture of trust, empowerment, and collaboration among all center staff. The Facility Administrator shall ensure that the Center complies with the requirements of any governmental or regulatory body having jurisdiction in the premises. Assists the Medical Staff to ensure that medical practices and procedures meet applicable standards. Ensures provision of quality patient care and is responsible to the ASC Governing Body for clinical reporting and operational oversight.

Responsibilities

• Manage site employees, environment, clinical processes and procedures, and workflow to deliver high quality of patient care.
• Ensure compliance with state requirements and licensure updates including understanding of CLIA requirements, pharmacy requirements, and DEA anesthesia regulations.
• Implement and maintain all aspects of Environment of Care requirements for patient safety and NFPA 101: Life Safety Code.
• Plan personnel, equipment, and medications needed for medical emergencies; incorporate into Emergency Preparedness Plan; ensure maintenance of equipment.
• Ensure proper medical records management and HIPAA compliance.
• Oversee the continuous and data-driven Quality Assurance and Performance Improvement Program of the center, including collection and analysis of data per policy.
• Through the use of internal tools (SoCA, FA Checklist, etc.) and feedback from external inspections, develop facility-specific action plans to achieve ASC quality standards.
• Manage general liability and risk exposures to patients and employees by conducting risk assessments according to standards, regulations, and policies, then developing and implementing an associated center-specific management plan.
• Ensure adverse events are reported, documented, and necessary follow-up is provided in compliance with policy and state requirements.
• Ensure effective communication with patients, dialysis clinics, hospitals, and physicians to address any concerns or issues.
• Participate in Governing Body Meetings, including coordination of meetings in compliance with Governing Body Bylaws, documentation preparation, and maintaining meeting minutes.
• Provide support to the Medical Executive Committee as requested by the Medical Director and in accordance with the Medical Staff Bylaws.
• Maintain compliance with ASC regulations including CMS conditions for coverage, state regulations, and accrediting agency standards where applicable.
• Participate in review of business and finances of the site, including financial reports, market trends, and staffing models to ensure efficiencies, manage inventory and expenses, and optimize workflow.
• Engage with sales partner to develop strategies to find new markets and develop new business opportunities.
• Oversee front desk staff to ensure adherence to all processes, procedures, and expectations, including appropriate scheduling, patient follow-up, and data integrity.
• Ensure all staff meet the organization's customer service standards.
• Collaborate with ancillary departments within the center to ensure alignment in meeting center-specific and company-wide goals.
• Collaborate with Sales Partner to identify and visit local dialysis clinics as needed to provide information/education on available vascular access services for ESRD patients.
• Create and continually enhance internal physician partnerships to optimize patient care and business outcomes.
• Act as a liaison between local dialysis clinics, the Access Center, and physician practices to meet patient needs.
• Facilitate the application process for physician privileges and compliance with Medical Staff By-Laws, including assisting with the credentialing process.
• Coordinate inventory/supply management and vendor services to ensure cost containment, timely distribution, competitive pricing, and maintain the security and integrity of the facility.
• Responsible for efficient utilization of medication, laboratory, inventory, supplies, and equipment to achieve supply cost goals as set forth in the annual budget.
• Support billing, billing issues, and collection activities.
• Ensure facility is adequately staffed to meet patient needs and the safety and quality of employees and patients. May assist with patient care on an as-needed basis and in accordance with professional licensure (if applicable).
• Lead, coach, and develop employees to optimize performance; partner with Human Resources on employee matters.
• Create a highly engaged and motivated culture, resulting in increased retention and employee morale.
• Identify and address performance gaps as appropriate in accordance with company policy.
• Drive employee performance review and employee engagement/recognition activities for the center.
• Participate in the recruitment, interview, and decision-making process to hire new highly-skilled staff.
• Ensure appropriate training and oversight of all staff, including front desk employees.
• Ensure completion of all employee training, including new hire orientation, compliance training, and mandatory in-service training.
• Ensure all required and appropriate documentation is completed, including current licensure.
• Other duties as assigned.

Requirements

• 6-8 years’ related experience or an equivalent combination of education and experience.
• Minimum 3 years direct experience or related experience in a healthcare supervisory or administrative role.
• Experience in outpatient healthcare operations or an ambulatory surgery center setting preferred.
• Experience obtaining and maintaining Medicare certification through an accrediting organization is desirable.
• Experience reading, analyzing, and acting on financial and business reports.
• Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint); experience with medical database software preferred.
• Demonstrated leadership/management skills, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision-making.
• Must be knowledgeable in the operation of all facility equipment and technology, including but not limited to C-arm, patient monitors, defibrillators, medical recording devices, computers, and all emergency equipment.

Qualifications

• Bachelor’s Degree preferred or an equivalent combination of education and experience.
• Must meet all state-specific requirements for background and education level.
• Successfully complete and maintain BLS Certification.
• ASC certification a plus.
• RN Background strongly preferred.

Schedule

Monday through Friday.

Benefits

• Medical, dental, prescription, and vision coverage.
• Paid maternity & paternity leave.
• 401K with company match.
• Paid time off (PTO).
• Tuition assistance.
• Life insurance.
• Long-term and short-term disability.
• Flexible Spending for Healthcare, Dependent Care & Commuter Expenses.

Pay

Quarterly bonus opportunity.

Physical Demands and Working Conditions

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Daily work includes desk and personal computer work and interaction with patients, facility staff, and physicians.
• May require travel between assigned facilities and various locations within the community; minimal travel to regional, Division, and Corporate meetings may be required.
• May provide direct patient care that regularly involves heavy lifting and moving of patients of up to 200 lbs and assisting with ambulation. Coworkers may provide assistance.
• May require frequent prolonged periods of standing and the ability to bend over.
• There is a two-person assist program and “material assist” devices for heavier items.
• The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels.
• May be exposed to infectious and contagious diseases/materials.