Facilities Supervisor (GMP Lab)

This is a full-time, fully onsite role based at our GMP Laboratory in Middleton, WI. We welcome applicants from all locations within the US. Relocation assistance is not provided; any relocation costs will be the responsibility of the candidate. Must be legally authorized to work in the United States without sponsorship and able to pass a comprehensive background check, including a drug screening.

About the role

As a Facilities Supervisor, you will supervise facilities staff and ensure facility systems, infrastructure, and equipment are maintained and repaired to support safe, reliable operations and compliance with site Quality Management Systems. The role partners with internal project teams and external consultants to provide maintenance expertise for facility upgrades and renovations.

Responsibilities

• Provide day-to-day leadership and performance management for assigned staff, including coaching, development, and accountability.
• Manage employee lifecycle activities including hiring, performance management, coaching, and employee relations.
• Approve staffing actions, time records, expenses, and leave requests.
• Serve as the site contact for facilities-related maintenance processes, including maintenance documentation and inspection readiness.
• Ensure execution of mechanical, electrical, plumbing, and specialty service work, including in-house repairs and vendor-performed activities.
• Ensure facility walkthroughs are conducted, deficiencies identified, and corrective actions implemented.
• Manage vendor-led scheduled and unscheduled maintenance, work requests, and facility-related projects.
• Support emergency response activities, including participation in on-call rotations and oversight of issue resolution through completion.
• Oversee routine monitoring, inspections, and maintenance of facility systems and infrastructure.
• Ensure building systems operate as intended, including understanding system sequences and building automation functionality.
• Maintain knowledge of facility systems and ensure team capability through training and development.
• Partner with Procurement and vendors to ensure contract performance and adherence to scope and KPIs.
• Ensure compliance with OSHA, EHS, GMP, and site policy, maintaining required training and readiness.
• Track and assess team KPIs and implement process improvements.
• Support budget planning, purchasing, and expenditure tracking.
• Provide daily operational support and perform additional duties as assigned.

Requirements

• Bachelor's degree or equivalent and relevant formal academic/vocational qualification.
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years).
• 1+ year of leadership responsibility.
• In some cases, an equivalency consisting of a combination of appropriate education, training, and/or directly related experience will be considered sufficient.
• Able to lift 40 lbs. without assistance.
• Adherence to all Good Manufacturing Practices (GMP) Safety Standards.
• Ability to work in environmental conditions including cold rooms/freezers (-22°F/-6°C), fluctuating temperatures (hot/cold), laboratory settings, loud noises, rapid flashing lights, and working at heights.
• Some degree of PPE (Personal Proteive Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs, etc.).

Skills

• Strong managerial skills and the ability to mentor and motivate staff.
• Advanced problem-solving skills.
• Advanced computer skills and ability to use Microsoft Office Suite and other platforms.
• Comfort with ambiguity and effectiveness during periods of uncertainty and change.
• Curiosity and willingness to learn and adapt to new tactics and strategies.
• Able to work independently to manage time and perform within required deadlines, managing business priorities.
• Effective oral and written communication skills and ability to cascade messaging and information.
• Ability to successfully delegate responsibilities to subordinates and see through to completion.
• Ability to handle multiple tasks simultaneously and balance priorities.
• Advanced understanding of building systems (mechanical, electrical, security, etc.).
• Positive attitude and ability to cultivate a collaborative work environment with teams.
• Able to effectively motivate and persuade others to settle differences and maintain positive relationships.
• Builds effective working relationships with peers and customers to influence decision-making toward business objectives and stakeholder requirements.

Work Environment

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or standing for typical working hours.
• Able to move effectively throughout the facility, including lifting and moving objects up to 35-50 pounds.
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May have exposure to potentially hazardous elements typically found in healthcare or laboratory environments.