Facilities Operation Manager - Electrical

Responsibilities

• Lead day-to-day operation, maintenance, and service execution for critical electrical infrastructure.
• Own electrical plant readiness, including preventive maintenance, testing, repairs, corrective work, outage coordination, and maintenance backlog management.
• Serve as the primary site point of contact and technical lead for electrical systems, including incident escalation and operational decision support.
• Manage Facilities Technicians, contractors, and service vendors, ensuring safety, quality, procedural discipline, and SLA performance.
• Oversee troubleshooting and restoration for electrical faults, equipment degradation, abnormal conditions, and operational incidents.
• Drive rigorous execution of switching, maintenance coordination, and safe work practices in line with approved procedures and code requirements.
• Track and improve KPIs such as equipment availability, backlog health, incident trends, MTTR, maintenance completion, and corrective action closure.
• Partner with engineering, commissioning, deployment, reliability, and site leadership teams on upgrades, lifecycle replacements, new capacity turn-up, and system handoff.
• Lead or support root cause analysis for electrical events and ensure corrective actions are documented, implemented, verified, and sustained.
• Maintain accurate, audit-ready records including procedures, service reports, one-lines, test results, and CMMS data.
• Champion electrical safety, including NFPA 70E, LOTO, PPE, contractor compliance, and switching discipline.
• Coach and develop technicians and frontline leaders to reinforce safety, technical capability, and execution quality.
• Support the Site Operations Director with status reporting, operational risk visibility, staffing readiness, and improvement initiatives for the electrical plant.

Qualifications

• 5–8 years of experience in electrical maintenance, service execution, or plant operations in data centers or other mission-critical environments such as utilities, manufacturing, healthcare, telecom, or industrial facilities.
• 2–4+ years of experience leading technicians, service teams, or maintenance execution in live operational environments.
• Strong knowledge of switchgear, UPS systems, batteries, generators, transfer equipment, PDUs, grounding, and power distribution systems.
• Experience managing maintenance programs, outages, vendor execution, and incident response in live operational environments.
• Familiarity with EPMS, SCADA, BMS, and CMMS tools.
• Experience supporting commissioning, turnover, or acceptance of new electrical systems is preferred.

Skills And Competencies

• Strong electrical safety leadership and operational judgment.
• Ability to manage incidents calmly and communicate clearly under pressure.
• Strong ownership mindset with disciplined follow-through on risk reduction and corrective actions.
• High attention to detail in switching, procedures, documentation, and compliance execution.
• Ability to lead technicians and contractors while reinforcing strong execution standards and field discipline.

Preferred Skills / Certifications

• Experience with mission-critical power systems in high-availability environments.
• Familiarity with predictive maintenance, electrical testing practices, switching procedures, and incident review processes.
• Journeyman Electrician or Master Electrician license where applicable.
• NFPA 70E training strongly preferred.
• OSHA 30 preferred.
• OEM or manufacturer training on UPS systems, switchgear, generators, breakers, or protective systems preferred.
• NETA, NICET, or similar electrical testing / maintenance-related credentials are a plus where relevant to the role.