Facilities Manager, on-site

Ready to lead a dynamic, high-visibility retail portfolio? We are seeking a Facilities Manager to support one of our clients in the telecommunications sector, based on site in Los Angeles, CA (90094). In this highly collaborative role, you'll oversee the daily operations, vendor partnerships, and strategic planning for retail services across a nationwide portfolio of stores. You'll play a critical role in delivering an exceptional retail experience while driving operational consistency, service excellence, and continuous improvement.

Responsibilities

• Coordinate and oversee facility maintenance, repairs, and improvement projects performed by vendors, contractors, and service providers to ensure quality, compliance, and timely completion.
• Travel up to 25% to retail locations across the U.S. to support operations, assess performance, and strengthen stakeholder relationships.
• Build and maintain strong client relationships, serving as a key point of contact for facility-related matters and leading discussions to resolve outstanding issues and concerns.
• Plan, execute, and manage capital and operating projects from initiation through completion, ensuring alignment with business objectives, budgets, and timelines.
• Develop, administer, and monitor operating and capital budgets, providing financial oversight and identifying opportunities for cost optimization.
• Conduct routine facility inspections to ensure compliance with local, state, and federal regulations, while identifying opportunities to improve operational efficiency, reliability, and asset performance.
• Oversee environmental health and safety programs and procedures to promote a safe, compliant, and high-performing workplace.
• Manage vendor relationships, contracts, and invoicing processes, including reviewing and approving proposals, quotes, and expenditures for parts, labor, and services.
• Deliver training and guidance on facility operations, maintenance procedures, safety protocols, and best practices to support team effectiveness and compliance.
• Lead by example and demonstrate behaviors aligned with CBRE's RISE values, fostering collaboration and influencing stakeholders to achieve shared goals and successful outcomes.
• Leverage expertise in facilities management and cross-functional collaboration to support departmental objectives and drive operational excellence.
• Identify, troubleshoot, and resolve day-to-day and moderately complex operational challenges, implementing effective solutions and continuously improving processes and systems.

Requirements

• Proven experience managing commercial facilities, including day-to-day operations, maintenance programs, regulatory compliance, and vendor performance management.
• Demonstrated leadership experience overseeing onsite teams, including setting performance expectations, providing coaching and development, conducting performance evaluations, and fostering a culture of accountability and engagement.
• Bachelor’s degree preferred, with 3–5 years of relevant facilities management or retail experience. An equivalent combination of education and experience will be considered.
• A valid driver’s license is required.
• Facilities Management certification (e.g., FMP, CFM) is preferred.
• Experience developing, managing, and monitoring operating and capital budgets, with a strong understanding of financial controls and cost management practices.
• Excellent interpersonal, relationship-building, and communication skills, with the ability to effectively collaborate with clients, vendors, and cross-functional teams.
• Strong problem-solving and decision-making abilities, including the capacity to navigate complex situations, resolve issues, and influence positive outcomes.
• Working knowledge of Mechanical, Electrical, and Plumbing (MEP) systems and building infrastructure.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and related business applications, with strong technical aptitude and the ability to learn new systems quickly.
• Highly organized with strong attention to detail, effective prioritization skills, and a proactive, solutions-oriented mindset.
• Demonstrated ability to work independently while also collaborating effectively within a team environment.
• Strong analytical and mathematical skills, including the ability to interpret data, prepare budgets, calculate percentages and financial metrics, and support business decision-making.
• Must be authorized to work in the United States without current or future sponsorship requirements.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
• Professional development through training programs, certifications, and mentorship opportunities.
• Ample opportunities for career progression and advancement within a global leader in commercial real estate services.

Pay

California Residents: The minimum salary for the Facilities Manager, Retail position is $132,000 annually and the maximum salary is $137,000 annually. The compensation offered to a successful candidate will depend on skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.