Facilities Manager / Environmental Services Director

About the role

The Facilities Manager / Environmental Services Director oversees the maintenance and care of the site's buildings and grounds. This position requires a working knowledge of building maintenance systems and the ability to diagnose and execute tasks.

Responsibilities

• Participate in the planning and implementation of strategies, operating and capital budgets, and Departmental Programming that ensures a safe and secure environment while achieving short and long-term operational goals and objectives for the site.
• Supervise the housekeeping, laundry, engineering, and maintenance staff as well as directs purchasing for these departments.
• Maintain and implement the PHS designed plan for maintenance/engineering services consistent with resident needs, safety issues, operational needs and budget parameters.
• Regularly solicit customer feedback and incorporate solutions regarding customer satisfaction with the environmental services.
• Establish and maintain effective communication systems with all customers.
• Schedule and coordinate the work of planned construction projects.
• Coordinate the work and assist with obtaining, maintaining, and updating of contracted services related to building, grounds, and equipment maintenance.
• Develop Requests for Proposal for Contracted Services.
• Cover fire and emergency procedure drills according to regulatory requirements.
• Direct and administer the housekeeping/laundry program to provide services that will create a safe, sanitary, comfortable, and attractive home like environment for residents, staff and visitors.
• Maintain and implement the PHS designed housekeeping and laundry practices and schedules that are consistent with resident needs, safety, infection control requirements, operational needs, and budget parameters.
• Hold regular staff meetings.
• Consult with PHS Regional Engineers, Site Leadership, Vendors, Contractors, and Sales Representatives regarding building equipment problems, equipment purchases, service contracts and future expansions.
• Ensure maintenance of campus equipment (boilers and related auxiliary equipment) is in safe operating conditions at all times.
• Ensure emergency power systems, life safety systems, HVAC systems, plumbing and electrical systems, security systems, resident call systems, and other building related systems are functional and maintained.
• Manage the PHS Work Order and Preventive Maintenance Program.

Qualifications

• 5-7 years of experience in commercial or residential building operations.
• Must possess valid licensures as required for site operation (site specific).
• Must be able to fulfill on call requirements as required.
• Must have strong working knowledge in environmental regulatory compliance related to fire, safety, OSHA.
• A minimum of three years management experience, specifically in managing two or more staff, managing at a department or supervisor level, direct budget responsibilities, managing oversight of more than one trade discipline, project management responsibilities.
• Systems view understanding of site operations and managing departments.
• Computer competency in programs necessary for jobs success including Microsoft Office products.
• Demonstrated organizational, administrative, leadership and prioritization skills.
• Must have flexibility, personal integrity and ability to work effectively with residents, coworkers, family members and the general public.
• Demonstrated ability to create Requests For Proposal, review and standardize bids, insure vendor performance for positive budget and execution outcomes.
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.
• Must be able to participate in an after hours emergency on-call rotation consisting of one week on-call at a frequency depending on the size of the on-call group.