Facilities Manager

What You Will Do

Lead the Facilities Team
Coach, develop, and drive engagement with Facilities Team members and Porters
Ensure all team members are adequately trained, equipped, and held to a high standard
Delegate tasks clearly and follow up to ensure timely, quality completion
Build a team culture of pride, ownership, and proactive problem solving
Manage Venue Maintenance and Operations
Oversee the maintenance, repair, and replacement of all equipment, systems, and infrastructure
Monitor the operation and proper use of all equipment, building systems, and technology
Manage use and inventory of spare parts, maintenance supplies, and equipment
Collaborate with the Operations team on building and grounds maintenance priorities
Control Costs and Compliance
Control department budgets and spending with accountability for fiscal performance
Maintain all safety, health, and environmental policies and procedures
Ensure all city, county, state, and federal maintenance regulations are met
Maintain a clean driving record and manage vendor relationships effectively
Uphold Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring

CORE COMPETENCIES FOR SUCCESS

• Drives Results
  Consistently achieving results, even under tough circumstances.
  Pushes the Facilities team to deliver consistently excellent venue condition and maintenance outcomes
  Fosters urgency in the team for resolving maintenance issues before they impact guests
  Leads the team to persist and perform even when facing complex or high-priority repairs
  Ensures accountability for venue condition and takes decisive action when standards slip
  Ensures full compliance with safety, health, and regulatory requirements at all times
  Follows through on commitments to Operations leadership, vendors, and the broader team
  Plans and Aligns
  Creates realistic maintenance schedules with tasks sequenced for maximum efficiency
  Anticipates and minimizes bottlenecks, delays, and equipment failures through proactive planning
  Aligns Facilities priorities and work plans with the broader Operations team's needs
  Balances preventive maintenance with reactive repair demands across a high-volume venue
• Build Effective Teams
  Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  Coaches others on how to build effective maintenance teams and addresses performance gaps directly
  Communicates clear goals, safety standards, and roles to all facilities team members
  Ensures the team has the right technical skill mix and leverages individual strengths effectively
  Rewards team efforts and accomplishments to build a culture of pride and ownership

Qualifications

• 3+ years of facilities management experience for a large or multi-unit venue
• Certificate and two years of documentable HVAC or electrical journeyman-level experience
• Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair
• Experience building and leading a team, highly preferred
• High school diploma or equivalent
• Must have a clean driving record
• Excellent communication, time management, and organizational skills
• Availability to work varied shifts, including evenings, weekends, and holidays
• Must be 21 years of age or older as required by state or local law

Physical Requirements

• Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use
• Ability to stand and walk frequently throughout the full shift
• Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership
• Near and far visual acuity required; corrective lenses acceptable
• Ability to lift and carry items up to 50 lb. frequently; occasional team lifts above 50 lb.
• Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder level
• Ability to work at varying heights including above six feet requiring balance and head-to-toe body control
• Ability to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions
• Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength
• Ability to operate seated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness
• Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors
• Ability to work in environments with elevated noise levels requiring the use of hearing protection

Benefits

Free Play & 1/2 price food!
Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.
View team member benefits here.

ADA

Topgolf is committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics in its application and hiring processes and in its employment decisions.

EEO Statement

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.