Facilities Manager

Responsibilities

• Provide direct supervision of custodial and maintenance staff, including full-time and part-time bargaining unit employees, student workers, and temporary employees.
• Establish and adjust cleaning and maintenance assignments to meet operational service levels, including interviewing, hiring, and training staff.
• Plan, assign, and direct work, and develop and appraise employee performance.
• Address day-to-day staffing issues such as scheduling, time management, and problem resolution.
• Develop and manage multiple operational budgets of more than $1,000,000 within Facilities Operations.

Essential Duties

• Supervise and coach assigned staff by actively supporting an organizational culture where employees feel empowered and valued.
• Align operations with departmental goals, complete required performance and probationary reviews, and support employee professional development.
• Provide technical expertise, recommendations, and oversight of nonroutine cleaning services such as window washing, stripping/waxing floors, and carpet extraction.
• Provide technical expertise, recommendations, and oversight of building maintenance as it relates to carpentry, painting, and mechanical trades.
• Inspect completed work for conformance to service levels, specifications, and industry standards; ensure conformance to safety and sanitation regulations.
• Oversee the operation and maintenance of building utilities and infrastructure including campus sanitary sewer, storm sewer, water, and lighting systems.
• Manage inventory in assigned areas including, but not limited to, ordering furniture, equipment, and custodial/maintenance supplies.
• Lead projects as they are assigned, including organizing work assignments and ensuring that work is completed on time and within budget.
• Assess and quantify custodial/maintenance needs by supporting the development of innovative solutions, service levels, and quality standards that align with departmental goals and the University mission.
• Develop and monitor ongoing Preventative and Deferred Maintenance programs for departmental equipment, building related infrastructure, and other areas as required.
• Work with third party contractors in all phases of project management including setting up the scope of work, procuring bids, oversight of work, and conducting follow-up punch-list audits.
• Provide excellent customer service to students, faculty, staff, and off-campus customers including assisting with resolving customer service issues.
• Work irregular hours due to the nature of the position, including serving in a regular on-call rotation with the Facilities Managers.

Required Knowledge, Skills, And/or Abilities

• Proven understanding of safe operation and maintenance procedures.
• Excellent interpersonal and customer service skills.
• Demonstrated experience managing and motivating staff.
• Demonstrated ability to manage multiple tasks, deadlines, and priorities.
• Ability to develop and manage budgets of $1,000,000 or more.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of problems in standardized situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of technical instructions in mathematical, diagram, written or oral form.
• Ability to initiate action and render decisions efficiently.
• Knowledge of process improvement and business management.
• Excellent leadership, organizational, and written/presentation skills.
• Be able to perform duties in confined space.
• Excellent work attendance record.
• Demonstrated success in, or potential future contributions to, working with persons with a wide variety of backgrounds and viewpoints.