Facilities Manager

What this job involves

The Facilities Manager will assist the Senior Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage client requirements and service delivery to ensure satisfaction.

What your day-to-day will look like

• Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client
• Manages the work assignments for building technicians, vendors, and contractors
• Aids in the development and implementation of the annual management plan for the buildings within the area
• Ensures client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness, and creativity that develops and maintains a positive relationship
• Follows the annual performance plan; accomplishes Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position
• Shares innovations and best practices with the assigned owner of best practices for JLL Facilities Management
• Manages contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly
• Oversees the overall service delivery of the contracted services
• Ensures all Client and JLL policies in regards to delivery of service, safety and compliance are followed

Operations Process Development / Management

• Onboarding/offboarding/orientation
• Space planning
• Move management
• Security systems (door control, cameras, visitor/contractor process)
• Environmental monitoring (Vaisala)
• Waste management (recycling, document destruction, composting, landfill, electronics, digital media)
• Video display systems
• Laboratory resources (Lab coat, lab space management, audits, surplus equipment, compressed gases)
• Warehouse management
• Meeting rooms and AV systems

Support client document management practices

• Building drawings
• Equipment M&O manuals
• SOPs
• Change control
• Security procedures
• EH&S procedures

Support project management activities of the client

• Assist with project management, construction, Renovation, System implementation, Landscaping, Site security systems

Required Qualifications

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis
• 2+ years industry experience required either in the corporate environment, third party service provider, or as consultant
• Knows boilers, chillers, HVAC like the back of their hand
• Strong leadership & management skills
• Matrix manage both technical and administrative staff
• Proficient in MS programs such as Excel, PowerPoint, Outlook, and CMMS systems
• Exposure to GMP/GxP environments in a life sciences, food/beverage, cosmetics or related industry

Preferred Qualifications

• Certified Facility Manager (CFM), Facility Management Professional (FMP), or similar professional certification
• Experience with ISO, GMP, or other quality management systems relevant to pharmaceutical or biotechnology operations