Facilities Manager

Summary of Duties/Essential Functions

• Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client
• Develops and implements innovative programs, processes and procedures that reduce short- and long-term operating costs and increases productivity by working closely with the Sr. Facility Management Lead, Account Leader, and the client
• Oversees the monthly/quarterly/annual reporting requirements appropriately based on client needs
• Completes all facilities related reports accurately and on time following the client’s policies for record keeping
• Manages the work assignments for building technicians, vendors, and contractors
• Leads facilities staff to deliver expected service levels to the client within the prescribed budget
• Assists with the development and implementation of the annual management plan for the buildings within the area
• Oversees the development and management of the capital and expense budgets by interfacing closely with the client representative
• Ensures client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship
• Recommends capital improvements and prepares operating budget reports
• Prepares monthly operating budget & forecasts and completes monthly variance report
• Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position
• Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management
• Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly
• Oversee the overall service delivery of the contracted services
• Ensure all Client and JLL policies in regard to delivery of service, safety and compliance are followed

Qualifications

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis
• MBA is a plus
• 5+ years industry experience required either in the corporate environment, third party service provider, or as consultant
• Strong leadership & management skills
• Strong interpersonal skills
• Strong communication and presentation skills
• Manage both technical and administrative staff
• Proficient in MS programs such as Excel, PowerPoint, Outlook, etc.
• Computer proficiency in CMMS systems