Facilities Manager

Job Summary

This is a 100% remote position; however, candidates MUST reside in either New Mexico, Arizona or Colorado and conduct monthly site visits within the portfolio. Transform the Future of Retail Banking Operations! Join our dynamic team as a Facilities Manager overseeing an impressive portfolio of 50-60 retail branches across the Southwest. You'll serve as the primary operational contact for daily branch management, driving excellence across a diverse retail portfolio in a fast-paced financial services environment. This exciting remote opportunity offers direct reporting to our Senior Facility Manager and the chance to make a real impact on customer-facing locations. We're seeking a proactive, results-driven professional with a passion for operational excellence.

Responsibilities

• Financial Analysis & Reporting: Conduct accurate budget analysis, forecasting, and variance reporting with clear interpretation of results
• Budget Management: Develop and maintain operating and capital budgets, track savings and cost avoidance initiatives
• Vendor Sourcing & Evaluation: Assess service levels, right-size operations with client approval, and develop sourcing plans including MWDBE bidders
• RFP/RFQ Support: Collaborate with the Sourcing Manager on procurement processes to meet client objectives
• Workflow & SLA Management: Monitor operations to ensure timely completion within established service level agreements and exceed customer satisfaction ratings
• Third-Party & Engineering Coordination: Partner with providers and engineering teams for scheduled preventive maintenance and process adherence
• Compliance & Auditing: Ensure all facilities meet compliance standards and pass management/operations audits
• Best Practices Implementation: Execute facility inspections (virtual/in-person), implement value-added measures, and maintain consistent service delivery
• Team Leadership & Training: Exhibit strong leadership, ensure required training completion, and foster a high-performing team culture
• Client Communication & Service: Maintain effective communication protocols, respond promptly to inquiries, and actively participate in meetings while promoting innovation and performance excellence

Requirements

Required Facilities Management Expertise: Proven experience in facilities management with strong people management skills and leadership capabilities
Leadership & Communication Excellence: Strong organizational, management, and supervisory skills with exceptional verbal, written, and presentation abilities to effectively matrix manage technical and administrative staff across multiple facility functions
Technical Proficiency: Proficient in MS Office, MS SharePoint, and CMMS systems, with knowledge of real estate, telecommunications, furniture, accounting, and building systems preferred
Vendor & Operations Management: Proven ability to oversee vendor performance during standard and off-hours (including weekends) while managing multiple facilities with diverse operational requirements

Qualifications

A bachelor’s degree or equivalent work experience in Facilities Management with a management/technical emphasis is required; an MBA is a plus.