Facilities Maintenance Analyst

About the role

This role supports Facilities Management operations through data analysis, regulatory compliance, maintenance systems administration, and planning activities.

Responsibilities

• Reporting and Systems Management: Develop and analyze facilities performance reports, maintain CMMS data integrity, administer SharePoint document management systems, support internal financial processes, and administer key control tracking.

• Compliance and Documentation: Ensure accurate maintenance of regulatory documentation, perform document reconciliation activities, manage hazardous material manifests and associated records.

• Maintenance and Operational Support: Administer failure modes and codes within maintenance systems, support predictive maintenance initiatives and associated processes, monitor and validate vendor maintenance documentation, oversee departmental inventory systems, maintain document control and filing systems, develop and update internal SOPs and documentation, ensure adherence to risk management and insurance documentation requirements.

• Planning and Procurement Support: Participate in asset renewal and capital planning efforts, support procurement activities for facility-related goods and services.

• Emergency Response: Be reachable 24 hours/7 Days per week to assist in person and/or remotely with campus and facilities related emergencies activities as necessary.

Qualifications

• Basic Qualifications: Bachelor’s degree or equivalent work experience required. Minimum of 5 years’ business analyst or related experience.

• Additional Qualifications and Skills: Experience with computerized maintenance management systems (CMMS), preferably Maximo, highly desirable. Individual must be comfortable with designing & building complex spreadsheets, pivot tables, & graphics in Excel & related software, as well as conducting in-depth analysis on multiple sources of data. The candidate must have an attention to detail to actively monitor trend data and contractor performance indicators. Document requirements to address operational/process issues; recommend improvements to accomplish business objectives. Evidence of business analysis skills (e.g. requirements gathering, impact assessment, user acceptance testing and gap analysis). Strong critical-thinking and problem-solving skills.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. This includes generous paid time off, medical, dental, and vision health insurance coverage, retirement plans with university contributions, wellbeing and mental health resources, professional development opportunities, commuter benefits, discounts and campus perks.