Facilities & Grounds Technician

About the role

The Facilities & Grounds Technician position is based in Indianapolis and surrounding areas. Pay starts at $19/hr. and includes full benefits.

Responsibilities

• Troubleshoots, repairs, and completes routine maintenance of facility and physical grounds at all Goodwill locations.
• Certify product quality, guarantee customer satisfaction, and promote continuous improvement.
• Travels to off-site locations by company service vehicle to perform grounds services and routine maintenance, including painting, carpentry, plumbing, basic electrical, and furniture relocation.
• Disassembles mechanical equipment and tools, repairs or replaces worn or broken parts, and reassembles.
• Adjusts parts of mechanical devices as needed. Inspects completed repairs.
• Performs preventative maintenance as scheduled.
• Operates basic hand and machine tools, adhering to all safety procedures.
• Ensures timely updating and completion of work orders using the CMMS, inputting maintenance data and repair information.
• Communicates daily and works effectively and professionally with Facilities management, customers, service contractors, and others to coordinate scheduling and repair activities.
• Maintains all training requirements for the position, while seeking out opportunities for continuous development and growth.
• Cross-trains and assists in other areas to build skill base and value within the department.

Requirements

• Degree and Credential Requirements: NONE!
• Carpentry Skills: Proficient at measuring, wall anchoring, drywall finishing, and installing hardware. Has worked with a variety of hand tools.
• Communication Skills: Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customer and employee needs. Delivers information in person, in writing, and in a digital world.
• Teamwork: Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
• Customer Focus: Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers. Maintains a professional and positive attitude.
• Reading Technical Documents: Reads, understands, interprets, and follows technical diagrams/documents such as safety rules, operating and maintenance instructions, electrical schematics, and procedure manuals.
• Technical Knowledge: Has familiarity with computers, tablets, and Smartphones for a variety of applications and email correspondence. Prior Experience using a CMMS to handle work orders and PM checklist is an additional plus.
• Deductive Reasoning: Thinks plausibly and makes sound judgments when following instructions furnished in written, oral, diagram, or schedule form adhering to applicable regulatory and safety requirements.
• Organizational Aptitude: Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion. Exhibits careful attention to detail and follow-through with a focus on managing deadlines.
• Autonomy: Takes initiative without waiting to be directed, does what is asked, and works until the job is completed. Takes ownership of mistakes and learns from them rather than makes excuses.
• Strong Work Ethic: Demonstrates a high degree of professionalism, has a drive to succeed at any task, produces consistent and high-quality work, is organized and timely, and is able to work with minimal supervision.
• Safety Awareness: Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.

Qualifications

• Minimum of 18 years of age

Benefits

• Continuing education and leadership development as well as tuition reimbursement
• Comprehensive health plan
• Generous paid time off (PTO) and paid holidays
• Sabbatical and parental leaves
• Life, dental and vision insurance
• Short- and long-term disability plans
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums
• Retail discounts
• Retirement planning options with generous company % match
• Discount programs including 20% discount off Goodwill retail stores immediately upon hire
• Daily pay options available

Company Mission and Values

Mission and Values for Indiana

Mission and Values for Illinois