Facilities & Fulfillment Assistant

TCP (TimeClock Plus) has helped organizations engage their people with flexible, mobile timekeeping and workforce management solutions for over 30 years. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to public and private sector organizations of all sizes.

About the role

This role reports to the Sr. Manager of Contract Compliance and works directly with the Chief Operating Officer. As the Associate Executive Assistant, you will provide expertise in people and organizations to anticipate challenges, diagnose problems, prescribe actions, and lead programs that directly impact organizational success. You will also serve as the head of People for TCP’s US and global office locations, ensuring influential people strategies companywide. Additionally, you will handle facilities and fulfillment responsibilities to support office operations.

Responsibilities

• Serve as a point of contact for routine San Angelo office needs and workplace support requests.
• Monitor, order, restock, and organize breakroom, kitchen, office, and shared-area supplies.
• Purchase or pick up approved groceries, refreshments, office supplies, and other items needed for office operations.
• Handle incoming and outgoing mail, packages, and deliveries, ensuring items are processed accurately, confidentially, and in a timely manner.
• Complete routine mail, shipping, supply, and other local office errands as needed.
• Help maintain clean, safe, and organized warehouse, storage, mailroom, breakroom, and shared office areas.
• Assist with organizing supplies, labeling materials, completing basic inventory counts, monitoring stock levels, and supporting fulfillment documentation or preparation as directed.
• Help set up, support, and clean up office events, employee gatherings, meetings, and HR-sponsored initiatives, including room arrangements, decorations, and food and beverage needs.
• Coordinate routine service appointments, deliveries, and approved vendor visits, and communicate with vendors or outside organizations regarding office and facilities needs.
• Support the Facilities & Fulfillment team with office moves, workspace preparation, furniture setup, employee equipment distribution, and other routine operational tasks.
• Coordinate with administrative and workplace support staff in other TCP offices, escalate repairs or safety concerns to the appropriate team member, and perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Experience in office support, facilities support, hospitality, retail, warehouse operations, or a similar service-oriented environment.
• Ability to work independently with minimal supervision.
• Strong attention to detail and follow-through.
• Strong organizational and time-management skills.
• Ability to manage multiple routine tasks and changing priorities throughout the day.
• Strong communication and interpersonal skills.
• Ability to handle mail, documents, and workplace information with discretion and confidentiality.
• Basic computer skills and the ability to maintain simple records, checklists, orders, or inventory information.
• Dependable, service-oriented approach to supporting employees and workplace needs.
• Valid driver’s license and ability to complete local errands using an approved vehicle.

Physical Requirements

• Must be physically capable of performing routine facilities, warehouse, event setup, and office support tasks.
• Ability to stand and walk for prolonged periods.
• Ability to bend, reach, push, pull, and move supplies, packages, furniture, and event materials.
• Ability to lift up to 40 pounds as needed.
• Ability to occasionally work outside regular business hours to support office events or workplace needs.

Benefits

• Competitive salary
• 20 days of PTO (Paid Time Off) and 13 companywide holidays
• 8 hours to volunteer and impact the community
• Comprehensive benefits (Health/Dental/Vision/401K)
• Employee Choice Pre-Tax Benefit

TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.