Fulfillment Assistant

About the Role

We are looking for a reliable, organized, and committed candidate to join our rapidly-growing small business as a Fulfillment Assistant. A strong interest in operations, logistics, and customer experience is key, as this role involves executing product fulfillment, inventory management, and the other vital functions required to keep the lights on. This position is part-time and located in our Dumbo, Brooklyn Studio.

Responsibilities

• Assist with all NAOMI NOMI fulfillment, including quality control, packing, and shipping orders in an efficient and accurate manner.
• Prepare packaging for inventory (folding tissue and boxes for up to 100 garments monthly).
• Track inventory both physically in the studio and digitally in Airtable, accounting for returns/exchanges.
• Maintain studio supplies and packaging inventory, optimize inventory and fulfillment spaces as needed.
• Communicate with Client Services Manager to ensure all exchanges are properly tracked.

Qualifications

• While not required, retail or back-of-house experience is strongly preferred.
• You love making things and making things happen—whether it’s improving a work process or reupholstering a chair on the weekend, you are a doer.
• You are interested in the behind-the-scenes functions of a small business, including shipping, billing, finance, and inventory management.
• You are solution-oriented and appreciate improving processes, devising contingency plans when things go awry, and responding effectively to problems.
• You have an eye for detail—we sweat the small stuff.
• Interest in made-to-order, locally-made, and/or sustainable fashion is a plus.
• Must love dogs.

Benefits

• We are a smart, passionate, and talented team that loves what we do and takes pride in doing it well.
• We foster a studio environment where individuality matters, creativity is encouraged, and weirdness is welcome.
• We’re a women-founded, women and LGBTQ+-led team that values diversity of identity, opinion, and experience.
• We work incredibly hard but agree that nearly all fashion emergencies can wait until morning.

About Us

NAOMI NOMI is a made-to-order garment line designed in Brooklyn and sewn in Queens. Specializing in shirting, we are beloved for our brilliant fabrics and meticulous craftsmanship. Our flagship shirt, The New Oxford, has been featured in The New York Times, The Washington Post, Vogue, and countless other publications. We make beautiful clothes from brilliant materials for doing life's work.