FACILITIES DIRECTOR

About the role

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and our Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets, including on-the-job training, professional development opportunities, coaching, and career pathways to promote advancement throughout the organization.

Responsibilities

• Plan, prioritize, assign, supervise, review, and participate in the work of staff responsible for facility and vehicle maintenance
• Establish schedules and methods for providing facility maintenance services
• Provide leadership to the Facilities Maintenance crew to ensure VOANR facilities and grounds are kept to high standards
• Identify property and resource needs, review needs with appropriate management staff, and allocate resources accordingly
• Work with staff to identify facility needs within programs
• Provide support to the planning and implementation of facility projects
• Provide support and input for safety efforts for the organization
• Oversee the day-to-day operations and completion of facility projects
• Participate in the preparation and administration of the facility maintenance budget; submit budget recommendations; monitor expenditures; prepare cost estimates for equipment with justifications; monitor budget expenditures
• Monitor and control supplies and equipment for property and grounds; order supplies and tools as necessary; prepare documents for equipment procurement
• Assist in training in facility maintenance and safety methods, procedures, and techniques
• Establish, perform, and evaluate preventive maintenance programs for all facilities, equipment, and vehicles
• Track and maintain all vehicle inspection documents; provide feedback to program staff with vehicle maintenance recommendations and repair procedures
• Coordinate construction projects, remodeling, and special projects being performed by maintenance staff
• Assist in the implementation of safety procedures and practices with new additions to maintenance and administration staff
• Assist in all work areas when and where needed
• Prepare required reports and maintain appropriate records; oversee maintenance file system and documents
• Supervise and maintain the work order system for maintenance and vehicles to efficiently track work orders, conduct preventative maintenance schedules, and track/optimize equipment and vehicle reliability
• Review work orders and vehicle inspections to ensure proper documentation
• Organize and submit work orders to ensure proper tracking of repairs and re-occurring problems
• Help staff with work order tracking and reporting in the work order system
• Research and find information to troubleshoot and maintain vehicles, mechanical, and electrical systems
• Inspect work for completeness
• Attend meetings regarding property and grounds maintenance, development, and status
• Keep the supervisor informed of potential problems or unusual events

Competencies

• Effective communicator, both oral, written, and interpersonal
• Ability to build and maintain prosperous relationships with a wide variety of stakeholders
• Solutions-based leadership
• Ethical practice
• Proven ability to create a helpful resource development strategy
• Goal-driven and agile in a fast-paced work environment
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values
• Knowledge of operations, services, and activities of a building maintenance, repair, and construction program
• Knowledge of materials, methods, terminology, equipment, and tools used in the maintenance, repair, and construction of building structures and systems
• Knowledge of local, state, and federal laws, ordinances, codes, and rules as these pertain to facilities maintenance

Supervisory Responsibility

This position has supervisory responsibilities and may serve as a coach and mentor for other positions in the organization.

Work Environment

This job operates in a maintenance environment. This role routinely uses power tools and machines and standard office equipment such as laptop computers, photocopiers, and smartphones.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Travel

Frequent travel required for program oversight.

Qualifications

• High School Graduate
• Four years of experience in maintenance, construction, or related fields

Preferred Education And Experience

• Associate degree (or higher) in a related field
• Five years of supervisory experience