Facilities Director

Essential Duties and Responsibilities

• Manage all facilities and maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.
• Manage the budget, capital expenditure projects, preventative maintenance, and energy conservation.
• Maintain regulatory requirements.
• Lead the emergency response team for all facility issues.
• Manage property operations and engineering budgets.
• Manage the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Maintain and operate equipment at optimum effectiveness, efficiency, and safety.
• Establish and manage an effective rooms maintenance program.
• Ensure compliance with all Facilities departmental policies, standards, and procedures.
• Assign and monitor daily, weekly and monthly facility projects.
• Manage department's controllable expenses to achieve or exceed budgeted goals.
• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Supervise the day-to-day operations of Facilities.
• Oversee the operation and maintenance of all interior and exterior lighting, kitchen equipment, swimming pools and equipment, ice machines, air conditioning equipment, plumbing, fire control equipment, and guest room repairs.
• Maintain property standards.
• Maintain accurate logs and records as required.
• Absorb and conduct Human Resources activities.
• Supervise employees' ability to execute departmental responsibilities.
• Review employee satisfaction results to identify and address employee problems or concerns.
• Help ensure regulatory compliance to facility regulations and safety standards.
• Ensure disciplinary procedures and documentation are completed according to Standard Operating Procedures.
• Ensure property policies are administered fairly and consistently.

Qualifications

• Prior experience in Hotel Management, Chief Engineer, or Director of Engineering in a full-service hotel or resort.
• Strong budgetary, projections, and cost control skills.
• Prior experience working with Preventative Maintenance programs.
• Strong understanding of policy, planning and strategy.

Essential Skills

• Ability to clearly and pleasantly communicate in English, both orally and in writing, using correct spelling and grammar, with guests, co-workers and management, both in person and by telephone.
• Ability to provide legible written communication, compute basic mathematical calculations, and utilize computer data.
• Ability to understand member concerns and find solutions using good judgment; maintain discretion and diplomacy while performing job duties to promote positive relations with guests, members and staff, while remaining calm, courteous and helpful.
• Ability to think clearly and quickly, effectively prioritize, organize and follow up within the appropriate time frame.
• Ability to maintain confidentiality of all member information.
• Ability to work cohesively with other departments.
• Ability to interact positively with members in person and on the phone in challenging conversations.
• Ability to work a flexible schedule and attend events as requested.

About Troon

• Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.
• With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.
• Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.
• Learn more at www.troon.com.