Facilities Coordinator - Hartford, CT

The Role at a Glance

In this role, you will serve as the primary point of contact for visitors and employees, manage front desk operations, access control, onboarding logistics, and conference room coordination. You will support facilities operations by scheduling maintenance, coordinating vendors, processing invoices, and responding to building service requests. You will also partner closely with HR, IT, and senior stakeholders to manage employee moves, access changes, and complex facilities-related inquiries.

What you'll be doing

• Serving as the first point of contact for visitors by providing professional reception services, directing guests appropriately, and managing access to designated individuals or departments.
• Coordinating maintenance and repairs for office equipment by engaging appropriate Facilities resources and external vendors as needed.
• Administering the new hire onboarding process, including issuing employee badges, managing facility access, and distributing parking credentials.
• Reviewing HR reports related to new hires, terminations, and status changes to ensure timely and accurate updates to employee access permissions.
• Managing conference room scheduling, meeting logistics, and facilities-related event coordination, including room setup, catering, and security arrangements.
• Processing facilities-related invoices to ensure accurate and timely payment, resolving discrepancies and payment issues as they arise.
• Oversight of on-site building service requests by responding to ServiceNow tickets and coordinating with internal teams or external vendors to address facilities issues.
• Reviewing weekly employee move, add, and change reports and communicating required updates to IT and Mailroom Services.
• Preparing and distributing detailed correspondence, memorandums, and documentation for internal stakeholders and management.
• Applying comprehensive role knowledge to effectively communicate with stakeholders and senior leaders on facilities-related questions or concerns, maintaining a professional and service-oriented demeanor.
• Identifying and escalating complex or sensitive issues to management or appropriate internal stakeholders as needed.
• Working overtime when required to support business needs.

What we’re looking for

• A high school diploma or GED or minimum Associate degree in lieu of required experience.
• 2 - 3 Years of administrative services and/or office clerical experience that directly aligns with the specific responsibilities for this position.

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.