Facilities Coordinator

About the role

This hybrid Facilities Coordinator role reports to the Bed Quarters location in Houston, TX two days each week and may work remotely the remainder of the week.

Responsibilities

• Interpret lease language for responsibilities related to service work.
• Maintain database for repair and maintenance history for all facilities.
• Code accounts payable invoices to ensure correct cost center accounting classification.
• Coordinate work assignments among building technicians, vendors, and contractors.
• Review price quotes for the procurement of parts, services, and labor for projects.
• Respond to service issues in a tactful and expedient manner.
• Update the company’s internal website with facilities related issues.
• Partner with landlords and property managers to resolve all repair and preventive maintenance issues.
• Act as liaison between Real Estate and Construction.
• Coordinate repair and maintenance items with the company’s third party call center.
• Provide support concerning maintenance and repair issues.
• Respond to service issues in a timely manner.
• Provide administrative support to the Facilities Manager.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations.

Education

• High School diploma or equivalent preferred
• Bachelor’s Degree in Business, related field, and/or equivalent experience preferred

Professional Experience

• 3+ Years in facilities or multi-site retail property management preferred

Skills

• Able to manage multi-site work orders
• Able to adapt to new situations, change and shift strategies to meet different types of challenges
• Adept at organizing and planning time between specific activities
• Skilled in initiating, structuring, and carrying out steps to complete projects and tasks
• Effectively able to manage and resolve conflict in a positive way
• Skilled in exchanging information through verbal, written, or non-verbal cues
• Capable of identifying all aspects of a problem and understanding why a problem exists in order to develop a workable solution
• Ability to collect, gather, visualize, and analyze information in detail
• Ability to act upon insights and perceptions independent of rational thought
• Skillful in compiling, organizing, and using data to enhance planning and effectiveness
• Capacity to be customer service oriented and self-motivated
• Exceptional communication skills
• Ability to troubleshoot basic repair and maintenance issues

Competencies & Knowledge

• Proficient in Microsoft Office products
• Facilities management software

Physical Demands & Office Environment

• Sitting for up to 8+ hours
• Standing occasionally
• Walking occasionally
• Talking frequently
• Hearing frequently
• Usage of hands and fingers
• Reaching with hands and arms

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $55,000 – $59,000 depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. Proof of eligibility to work in the United States is required.