Facilities Coordinator

What this job involves

As a Facilities Coordinator at JLL, you'll serve as a vital operational support partner to our site management team, ensuring seamless day-to-day facility operations. This role places you at the heart of our service delivery, where you'll coordinate vendor activities, maintain critical operational records, and facilitate communication across multiple stakeholders. You'll contribute directly to JLL's commitment to operational excellence by supporting the smooth functioning of our client's facility, helping maintain high service standards, and ensuring our sites run efficiently.

What your day-to-day will look like

• Schedule and coordinate vendor activities, site inspections, and service requests while maintaining accurate documentation of all interactions and outcomes.
• Prepare operational reports and track key performance indicators (KPIs) to support data-driven decision-making and continuous improvement initiatives.
• Respond to inquiries from staff, vendors, and clients, serving as a reliable point of contact for routine operational matters and information requests.
• Support front desk operations including greeting visitors, managing site access, and liaising with the regional mailroom lead to ensure efficient mail and package handling.
• Cook up site meetings, prepare relevant materials, and help organize and maintain site documentation, operational manuals, and procedure records.
• Implement and support site procedures and protocols while participating in safety and compliance initiatives to promote a secure working environment.
• Manage time-sensitive priorities across multiple responsibilities, adapting flexibly to changing operational needs and occasional overtime requirements.

Required Qualifications

• 0-2 years of experience in administrative, operational support, or customer service roles demonstrating strong organizational capabilities.
• Proficiency in Microsoft Office suite, particularly Excel for data management and Outlook for scheduling and communication.
• Excellent written and verbal communication skills with demonstrated attention to detail and accuracy in documentation.
• Proven ability to prioritize competing tasks, manage time effectively, and maintain composure in a fast-paced environment.
• Availability to work onsite full-time Monday through Friday, 8:00 AM – 5:00 PM, with flexibility for occasional overtime.
• Willingness and ability to travel between client locations as needed (reimbursed).
• Strong customer service orientation with the ability to interact professionally with diverse stakeholders.

Preferred Qualifications

• Previous experience in facilities management, property management, or corporate real estate environments.
• Familiarity with vendor management processes, building operations, and basic maintenance concepts.
• Experience with data entry, database management systems, or facilities management software platforms.
• Exposure to scheduling and coordination software or work order management systems.
• Understanding of workplace health and safety practices and compliance requirements.
• Basic knowledge of building systems (HVAC, electrical, plumbing) and how they impact daily operations.

Location

Bellevue, WA

Work Shift

Monday – Friday, 8:00 AM – 5:00 PM (occasional overtime required)

Pay

$37.98 - $46.58