Facilities Coordinator
Insomnia Cookies · New York, NY · Yesterday
HybridManufacturingFull-time
About the role
As our Facilities Coordinator, you'll keep our bakeries and corporate offices running the way our Insomniacs and guests expect—safe, clean, and fully operational. You'll own the day-to-day coordination of repairs and maintenance across an assigned territory, making sure the right vendor shows up, the work gets done right, and our bakery teams can stay focused on baking and serving.
What you'll do
- Source, schedule, and follow up with outside vendors, contractors, and repair companies to resolve issues involving HVAC, electrical, carpentry, kitchen equipment, plumbing, and general repair/maintenance
- Draft and implement preventive maintenance schedules for buildings and equipment so small issues don't become big ones
- Support stores within an assigned territory, staying close to what they need and how quickly they need it
- Work through emergency work orders and situations to full resolution, asking for help when needed, including on a rotating on-call schedule
Minimum qualifications
- 2+ years of experience working with outside vendors, contractors, and repair companies to resolve and repair facilities issues
- Comfortable working with and negotiating pricing with trade professionals across HVAC, electrical, carpentry, kitchen equipment, and plumbing
- A detail-oriented problem solver who aims for one-stop resolution
- Strong organizational and time management skills, with the ability to multi-task and manage multiple projects simultaneously
- Ability to build strong vendor relationships while holding them accountable to timelines
- Strong working knowledge of Microsoft programs (Excel, Outlook, Word, etc.)
- Ecotrak (CMMS platform) experience preferred
- Strong interpersonal skills with the ability to work well in a team environment and independently, without regular direct supervision
- Ability to manage technically complex projects using independent judgment and personal initiative
- A strong provider of customer service
- Willingness to be on call on a rotating schedule and to work emergency situations through to resolution